Design Strategy & Research Associate
University of Pennsylvania
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Benefits offered by this job
Job summary
The University of Pennsylvania is seeking an Associate Design Strategist to lead human-centered design projects within the CHIBE Design Core Lab. You will develop study protocols, analyze qualitative data, and collaborate with internal and external partners to translate insights into actionable design opportunities.
Reporting to senior design leadership, you will craft design artifacts, facilitate workshops, and help disseminate findings to diverse audiences while supporting program objectives
Qualifications
- Professional experience conducting service design projects and research studies.
- Experience with design research methods including interviews, ethnography, inquiries, usability testing, surveys or desk research.
- Ability to navigate complex, matrixed teams and communicate across stakeholders.
Responsibilities
- Lead development of study protocols and manage complex projects with internal and external collaborators.
- Create design research artifacts such as user journey maps and service blueprints.
- Facilitate workshops, feedback sessions, and participatory design activities.
- Translate qualitative insights into actionable recommendations for diverse audiences.
- Collaborate with CHIBE faculty affiliates throughout the project lifecycle.
Skills
Education
Job description
The University of Pennsylvania is seeking an Associate Design Strategist to lead human-centered design projects within the CHIBE Design Core Lab. You will develop study protocols, analyze qualitative data, and collaborate with internal and external partners to translate insights into actionable design opportunities.
Reporting to senior design leadership, you will craft design artifacts, facilitate workshops, and help disseminate findings to diverse audiences while supporting program objectives
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