Design Specialist

MasterBrand, Inc.; Sioux Falls (SD); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the residential cabinet business is seeking a Design Specialist in Sioux Falls. This role involves assisting retail customers, creating designs, and building relationships with builders and contractors. The ideal candidate will have strong customer service skills and a background in design. Join a team committed to continuous improvement and customer satisfaction.

Qualifications

• Ability to work independently and manage multiple projects.
• Proficient in communication and consultative selling.
• Creative, conceptual, and customer-centric thinking.

Responsibilities

• Assist walk-in retail customers and prospect new builders.
• Create pricing quotes and layouts using design software.
• Sell cabinetry, countertops, and hardware to customers.

Skills

Creative Thinking

Customer Service

Communication

Negotiation

Project Management

Education

High school diploma

College or undergraduate degree

Tools

20/20 design software

Microsoft Office

Job description

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Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Job Description

The Specialist, Design II, reports to the Senior Manager of Retail Sales. The Specialist is expected to be present onsite daily, leveraging their expertise in cabinet design and sales to assist walk-in retail customers, as well as actively prospecting new builders and remodeling contractors within Sioux Falls and the surrounding areas. Their role demands a thorough understanding of product offerings, effective sales strategies, and the ability to build relationships with potential clients.

YOUR ROLE:

• Performs duties on the showroom floor according to the assigned schedule and welcomes customers upon their arrival at the showroom.
• Uses 20/20 design software to create pricing quotes, layouts, and perspectives for customers. Organizes designs and plans in order to quote to customers in order of receipt and need.
• Sells cabinetry, countertops, and hardware to customers and builders.
• Prepares sales proposals and contracts and presents them to customers to promote store products.
• Completes order forms and purchase orders for the manager to order sold products, verifies acknowledgements, and assists in coordinating the delivery of the sold product.
• Prospects new customers outside of the showroom.
• Meets with contractors, plumbers, electricians, and cabinet installers as needed.
• Assists with collection of money due at the time of order and delivery.
• Meets Company’s monthly, quarterly and yearly sales goals.
• Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others.
• Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment.
• Identifies self-development needs and seeks opportunities to work on areas that will further develop skills.
• Participates in company efforts related to ethics and compliance activities.
• Performs other duties as assigned.
  
  
  

CHARACTERISTICS AND ATTRIBUTES:

Make the team better

• Celebrate success; give feedback to improve
• Get actively involved and share your perspective
  
  
  

Be bold

• Make big commitments to deliver big results
• Fail fast
  
  
  

Champion improvement

• Trust the tools to drive results
• Don’t wait for someone else to find a better way
  
  
  

Qualifications

• Creative, conceptual, and customer-centric thinking as well as deep technical understanding of the construction of cabinets.
• Executing the deadlines with the clients and keeping a high attention to details.
• Ability to work independently and manage multiple projects simultaneously.
• Proficient in communication (both written and verbal), negotiation, and consultative selling; able to interact and present clearly and concisely with skilled tradespeople and customers at all levels.
• Customer Support, Phone Etiquette, and Customer Service skills.
• Ability to keep projects organized and well managed.
• Proficient skills in Microsoft Office, including Word, Outlook, PowerPoint, and Excel. Able to clearly and articulately present to customers.
• Previous computer designs software preferred.
• Capable of working with tools such as tape measure and digital angle gauge.
• Must have a clean driving record.
• Capability to travel within the local area for jobsite measurements and customer meetings.
  
  
  

EDUCATION & EXPERIENCE:

• High school diploma is required.
• A college or undergraduate degree is a plus.
• Previous experience in drafting and design is a plus.
  
  
  

Additional Information

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [e-mail].

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Consumer Goods

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