Design Software Support Specialist (BIM/AutoCAD)

Johnson, Mirmiran & Thompson; Virginia (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

ESOP ownership

Health insurance

Paid time off

401k plan

Career development

Job summary

Johnson, Mirmiran & Thompson is seeking a Design Software Support Agent within the Design Center of Excellence to advance design technology and standardization across the firm. The role focuses on the stable operation of AEC design software, installation, configuration, maintenance, and support for platforms such as Autodesk and Bentley.

Candidates will troubleshoot user issues, help enforce design standards, and assist with training.

Qualifications

• Certification or equivalent working experience in industry-standard design software, or a degree in engineering, Information Technology, or a design-related field.
• 2 years minimum experience with Autodesk Civil 3D, Bentley OpenX Design products or other engineering, architecture or construction software packages.
• Working knowledge of design and plan preparation procedures, best practices, and tools.

Responsibilities

• Assist, implement, and maintain policies, procedures, and associated plans for design software administration.
• Assist in migrating projects to newer software versions of design applications as needed.
• Set up, configure, and start design software, suggest appropriate hardware, and address relevant requirements.
• Assist users by providing technical support and troubleshooting within design applications.
• Assist with enforcement of design standards and best practices, regarding layering, dimensioning, text annotations, BIM/CIM, and adherence to client standards.
• Assist with preparation of training sessions and teaching materials for advancing knowledge throughout the organization.
• Perform other related duties as assigned

Skills

Design software admin

Communication skills

Troubleshooting

Education

Engineering or IT degree

Design-related field degree

Tools

Autodesk Civil 3D

Bentley OpenX Design

OpenRoads/OpenBridge Designer

ProjectWise/ACC

Job description

Johnson, Mirmiran & Thompson is seeking a Design Software Support Agent within the Design Center of Excellence to advance design technology and standardization across the firm. The role focuses on the stable operation of AEC design software, installation, configuration, maintenance, and support for platforms such as Autodesk and Bentley.

Candidates will troubleshoot user issues, help enforce design standards, and assist with training.