Design Software Support Specialist (AEC Tech)

Johnson, Mirmiran & Thompson, Inc.; Virginia Beach (VA); On-site; USD 33,062 - 46,838; Full time

Benefits offered by this job

Affordable Medical, Dental & Vision Insurance

Company paid Life and Disability Insurance

Paid Time Off

401K Retirement Plan

Employee Stock Ownership Plan (ESOP)

Job summary

A dynamic consulting firm is seeking a Design Software Support Agent to assist in the operation of AEC design software, such as Autodesk and Bentley. The role involves troubleshooting user issues, enforcing design standards, and assisting in software migrations. Candidates should have at least 2 years of relevant experience and a degree in engineering or IT. Offers competitive hourly compensation and excellent benefits including healthcare and a retirement plan.

Qualifications

• Minimum of 2 years of experience with design software.
• Certification or equivalent working experience in industry-standard design software required.
• Working knowledge of design procedures and tools is essential.

Responsibilities

• Assist with the stable operation of design software across the organization.
• Provide technical support and troubleshooting for design applications.
• Prepare training sessions and teaching materials for software use.

Skills

Experience with Autodesk Civil 3D

Experience with Bentley OpenX Design products

Technical support and troubleshooting skills

Education

Degree in engineering, Information Technology, or design-related field

Tools

Autodesk products

Bentley products

Job description

A dynamic consulting firm is seeking a Design Software Support Agent to assist in the operation of AEC design software, such as Autodesk and Bentley. The role involves troubleshooting user issues, enforcing design standards, and assisting in software migrations. Candidates should have at least 2 years of relevant experience and a degree in engineering or IT. Offers competitive hourly compensation and excellent benefits including healthcare and a retirement plan.