Design & Sales Specialist — Modern Interiors & Consults

Knoll Inc.; Annapolis (MD); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation, holidays, and parental/

401(k) with company match

Generous employee discounts

Job summary

Knoll Inc. through Design Within Reach is seeking a Design Specialist to blend design sensibility with consultative selling, delivering exceptional client experiences. You’ll work with iconic brands and build relationships with clients and the local design community.

You’ll report to the General Manager and drive store success by meeting sales goals, guiding clients through product selection, space planning, and styling while staying current on design trends.

Qualifications

• Retail sales experience preferred.
• Experience in design consulting or customer success preferred.
• Background in interior design, architecture, or a related field preferred.

Responsibilities

• Drive sales by delivering personalized design consultations and solutions.
• Build and maintain relationships with clients, trade professionals, and the local design community.
• Meet and exceed sales performance goals with KPIs including revenue targets, conversion rates, and client retention.
• Guide clients through product selection, space planning, and styling.
• Manage full client lifecycle using CRM tools and outreach strategies.
• Maintain visual merchandising standards and contribute to the store’s aesthetic.
• Stay current on product knowledge, design trends, and industry developments through training and self-study.
• Conduct in-home consultations and attend off-site meetings with trade clients as needed.

Skills

Sales

Design consultations

Client relationships

CRM tools

Education

Interior design background

Architecture background

Tools

Microsoft Office

SketchUp

AutoCAD

Job description

Knoll Inc. through Design Within Reach is seeking a Design Specialist to blend design sensibility with consultative selling, delivering exceptional client experiences. You’ll work with iconic brands and build relationships with clients and the local design community.

You’ll report to the General Manager and drive store success by meeting sales goals, guiding clients through product selection, space planning, and styling while staying current on design trends.