Design Programs Lead — Scalable Product Design Ops

HighLevel; United States; On-site; USD 140,000 - 180,000; Full time

Job summary

HighLevel is seeking a Design Program Manager to act as the operating partner for Product Design, embedding in the centralized program management office and partnering with VP of Product Design. You will streamline processes, improve rituals, and enable scalable design delivery across time zones.

In this remote-first role, you will work closely with design leaders, product managers, engineering, and data to ensure clarity, velocity, and high-quality outcomes while preserving ownership and

Qualifications

• 7+ years of design program management or related roles.
• Experience supporting product/design/engineering teams in a high-growth environment.
• Ability to turn ambiguity into operating clarity with structured rituals and logs.

Responsibilities

• Build and run Product Design's core operating cadence (status, reviews, quarterly planning).
• Create lightweight systems for priorities, milestones, dependencies, risks, and ownership.
• Establish engagement models between Design, Product, Engineering, Research and Data.

Skills

Program management

Cross-functional

Communication

Multi-timezone coordination

Design systems

Problem solving

B2B SaaS

Job description

HighLevel is seeking a Design Program Manager to act as the operating partner for Product Design, embedding in the centralized program management office and partnering with VP of Product Design. You will streamline processes, improve rituals, and enable scalable design delivery across time zones.

In this remote-first role, you will work closely with design leaders, product managers, engineering, and data to ensure clarity, velocity, and high-quality outcomes while preserving ownership and