Design Program Manager

Everlaw; Michigan; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Pension fund with company match

Family leave

Paid holidays and Everlawlidays

Learning & Development stipend

Volunteer hours

Team bonding events

Job summary

Everlaw is seeking a Design Program Manager to establish the operating system for a growing product design team, bringing structure and predictability to AI-powered litigation tools. You will absorb friction so designers can focus on craft, and you will own the design delivery model, readiness criteria, and cross-functional interfaces to prevent escalations.

You will champion lightweight design operations, track capacity, and build reporting for leadership.

Qualifications

• Strong design operations experience in enterprise B2B SaaS or data-heavy environments.
• Excellent communication and storytelling skills for leadership-facing updates.
• Experience with project tracking tools like Jira and emerging AI design tools.
• At least 5 years of experience in Design Program Management or Design Operations.

Responsibilities

• Define and own the design operating model for planning and delivery, making dependencies and timeline risk visible.
• Define design readiness criteria and coordinate pre-launch quality reviews for craft, accessibility, and edge cases.
• Align Design with Product Management, Engineering, User Research, and Technical Writing with clear scoping rules.
• Build lightweight design operations rhythms, frameworks, and templates to streamline team workflows.
• Manage design resourcing and bandwidth tracking to inform staffing decisions and capacity planning.
• Create and maintain a reporting layer showing capacity, throughput, and readiness for leadership planning.

Skills

Design program management

Cross-functional collaboration

Design operations

Resource tracking

Figma

Jira

AI tools

Tools

Jira

Figma

Cursor

Claude Design

Job description

• As a Design Program Manager at Everlaw, you’ll establish the operating system for our growing product design team, bringing structure, visibility, and predictability to how we design AI-powered litigation tools
• As our first dedicated Design Program Manager, you’ll absorb operational friction and cross-functional complexity so product designers can focus entirely on craft, quality, and solving complex user workflows
• Own the design operating model for planning and delivery — define how design work is estimated, sequenced, and handed off, and maintain the system that makes dependencies and timeline risk visible before they become escalations
• Define design readiness criteria and coordinate pre-launch quality reviews to ensure shipped features meet high standards for craft, responsiveness, accessibility, and edge cases
• Own the working interfaces between Design, Product Management, Engineering, User Research, and Technical Writing — define how scope is agreed, how dependencies are tracked, and where conflicts get decided, so those questions have a standing answer instead of being renegotiated per project
• Build and champion lightweight design operations rhythms, frameworks, and templates—such as design briefs and critique structures to streamline team workflows
• Manage design resourcing and bandwidth tracking to inform staffing decisions, highlight capacity constraints, and help leadership plan for future team growth
• Own how design’s work is represented to the business — build and maintain the reporting layer (capacity, throughput, readiness) that lets product and executive leadership plan against design, rather than assembling narrative updates each cycle

Benefits

• Mind & Body - Everlaw cares about the whole person, and that is underscored by our health care plan. Everlaw offers employees and their dependents private health insurance which covers 100% of employee health insurance premiums and 60% of dependent premiums.
• Investing in Your Future - Everlaw believes in building for the long-term – for both our product and our employees. Everlaw enrolls employees in a pension fund upon hire where employees contribute 4% of their salary with a company match of 4%. An additional 1% comes from the UK government in the form of tax relief.
• Family Bonding - Everlaw supports growing families by ensuring employees receive 100% of their salary for up to 10 weeks for family-bonding leave, in addition to 8 weeks of fully paid leave for birthing parents.
• Everlawlidays and More - When you have a group of highly skilled, highly driven truth-finders, it’s important to build in breaks for recharging. Everlaw offers employees 20 days of paid holiday per calendar year in addition to the eight public holidays in England and Wales. Everlaw also recognises four ‘Everlawlidays’ that are designated days off for the whole company. Upon their fourth work anniversary, employees are upgraded to 23 days of holiday and to 27 days on their seventh work anniversary.
• On-Site Lunches and Snacks - Enjoy delicious daily catered lunches and sample the rotating snack and beverage selections in our London office.
• Never Stop Learning - We are committed to Everlawyers’ professional growth and encourage employees to pursue the right learning and development opportunities for wherever they are in their journey. With an annual Learning & Development stipend of £1,600, Everlawyers can attend conferences, obtain certifications, join classes and meet with career coaches.
• Giving Back - We are committed to supporting our local communities so we build in time for you to give back. In addition to time off for company-sponsored volunteer events, employees get four paid hours per quarter to volunteer at any charity recognised by the HMRC.
• Creating Community - Everlaw is filled with empowered, passionate problem solvers who like to have fun. From team dinners to holiday parties, Everlaw hosts optional company-wide bonding events regularly. Additionally, each department is given a monthly budget for activities and events planned by you and your colleagues. Events have included go-karting, escape rooms, trapeze classes and intramural sports.

You excel at balancing competing priorities across multiple stakeholders, steering teams through ambiguity with structure, clear prioritization, and empathyYou operate with a low-ego, highly collaborative style, finding genuine fulfillment in making design teams visible and successfulYou’ve built and scaled lightweight design operations frameworks, delivery plans, and resource tracking processes without stifling creative momentumYou bring a strong understanding of user-centered design methodologies, modern UX workflows, and tools like FigmaYou have at least 5 years of experience in Design Program Management or Design Operations supporting product design teams in complex, enterprise B2B SaaS or data-heavy environmentsYou bring excellent communication and storytelling skills, with a proven ability to translate design progress and complex trade-offs into business-relevant narratives for leadershipYou have experience working with project tracking tools like Jira or emerging AI tools (e.g., Cursor, Claude Design)You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring F-1 visas, including OPT, for this role