Design Process Coordinator: Data & Workflow Specialist

KCI Technologies; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

KCI Technologies, Inc. is seeking a Design Process Coordinator in Raleigh to provide data entry and administrative support across work management, customer information, and design tools within engineering and construction planning.

You will help ensure safety, reliability, storm restoration, and cost management while delivering quality service. The role mainly operates in an office environment and does not progress into designer or coordinator hierarchies.

Qualifications

• High school diploma or equivalent with 1 year of relevant work experience.
• Proficiency in Microsoft Office.
• Flexible and dependable during storm events and daily work.
• Strong written and verbal communication.
• Proficient in computer-based work management systems.
• Excellent customer service and teamwork.
• Valid driver’s license.

Responsibilities

• Enter projects in the work management system using templates and notes.
• Support Designers and manage system queues.
• Prepare work orders for overhead and underground work.
• Translate sketches/notes into construction prints for work orders.
• Verify dependencies before releasing jobs.
• Update status, comments, and customer contact information.
• Assign resources and enter billing data.
• Communicate with customers and coordinate scheduling.
• Produce reports from the work management system.

Skills

MS Office

Data entry

Customer service

Communication

Teamwork

Education

High school diploma

Associate’s degree

Tools

Work management systems

Customer information systems

Job description

KCI Technologies, Inc. is seeking a Design Process Coordinator in Raleigh to provide data entry and administrative support across work management, customer information, and design tools within engineering and construction planning.

You will help ensure safety, reliability, storm restoration, and cost management while delivering quality service. The role mainly operates in an office environment and does not progress into designer or coordinator hierarchies.