Design Operations Specialist: Streamline Design Delivery

Kyndryl Inc.; Dallas (TX); On-site; USD 66,000 - 88,000; Full time

Benefits offered by this job

Medical & Dental coverage

Disability benefits

Retirement benefits

Paid leave

Paid time off

Annual bonus program

Job summary

Kyndryl is seeking a Design Ops Associate to create structure, tools, and processes that help design teams plan, coordinate, and deliver work across projects. You’ll partner with design, product, engineering, and delivery teams to improve visibility into priorities, timelines, and outcomes, enabling better decision-making.

This role balances operational planning with hands-on execution, offering exposure to design systems, portfolio management, and continuous improvement within a large

Qualifications

• Coordinating projects, programs, or workflows in design/ops environments.
• Understanding design-to-delivery flow in a multidisciplinary team.
• Experience managing multiple workstreams and priorities.
• Ability to document and maintain processes, templates, frameworks.
• Collaborating with teams with different priorities and expertise.
• Identify operating bottlenecks and suggest improvements.

Responsibilities

• Support planning activities for design projects, including intake, prioritisation, scheduling, and resource coordination.
• Help maintain processes that enable consistent and high-quality delivery across design initiatives.
• Track milestones, dependencies, and deliverables to help teams stay aligned and informed.
• Prepare reports and updates that provide visibility into project status, priorities, and risks.

Skills

Project coordination

Cross-functional collaboration

Workflow optimization

Documentation & templates

Stakeholder management

Job description

Kyndryl is seeking a Design Ops Associate to create structure, tools, and processes that help design teams plan, coordinate, and deliver work across projects. You’ll partner with design, product, engineering, and delivery teams to improve visibility into priorities, timelines, and outcomes, enabling better decision-making.

This role balances operational planning with hands-on execution, offering exposure to design systems, portfolio management, and continuous improvement within a large