Design Operations Officer, Mid

Booz Allen Hamilton; Washington; On-site; USD 120,000 - 180,000; Full time

Job summary

Booz Allen Hamilton is seeking a Design Operations Officer to improve operations, support processes, and advisory services for DoD and Intelligence Community clients. You will learn client complexities and deliver tangible improvements across design and operation teams.

You will oversee day-to-day operations, identify gaps, and implement scalable solutions to enhance efficiency, collaboration, and mission success in a fast-paced environment.

Qualifications

• 3+ years of experience managing project schedules or office operations.
• Experience identifying and prioritizing opportunities across the intelligence analysis and design organization to become more collaborative, unified, efficient, and effective.
• Ability to develop, benchmark, analyze, and track key design metrics.
• Ability to conduct internal research to understand evolving design team challenge and efficacy of implemented efforts.
• Active TS/SCI clearance; willingness to take a polygraph exam.
• Bachelor’s degree

Responsibilities

• Support the client’s day-to-day operations and oversee the team’s support to their assigned customer.
• Identify and prioritize pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across teams and individuals.
• Design, implement, and iterate upon solutions to improve design processes and outcomes.

Skills

Project management

Office operations

Operations analysis

Metrics benchmarking

Research

Clearance TS/SCI

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Creative Suite

SharePoint

Job description

The Opportunity:

To grow effectively, organizations need help looking at their operation from the outside. Whether restructuring or improving operation support processes, our clients need a Design Operations Officer who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies. That’s why we need you, an experienced Design Operations Officer with strong management skills and experience who knows how to analyze every aspect of the client’s operations and help the organization improve its quality of support and services to their customers.

As a Design Operations Officer on our team, you’ll support the client’s day-to-day operations and oversee the team’s support to their assigned customer. You’ll be a dedicated general management specialist who identifies and prioritizes pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across many teams and individuals. You’ll have an operation management or design background, connect with and listen to customers and design team members to understand where gaps and hurdles exist in the design process, and design, implement, and iterate upon solutions.

This is your chance to grow experience in operation and project management while deepening your advisory skills. Work with us as we help the DoD and Intelligence Community evolve.

Join us. The world can’t wait.

You Have:

• 3+ years of experience managing project schedules or office operations

• Experience identifying and prioritizing opportunities across the intelligence analysis and design organization to become more collaborative, unified, efficient, and effective

• Ability to develop, benchmark, analyze, and track key design metrics

• Ability to conduct internal research to understand evolving design team challenge and efficacy of implemented efforts

• Active TS/SCI clearance; willingness to take a polygraph exam

• Bachelor’s degree

Nice If You Have:

• Experience building trust with others to identify team challenges and provide constructive feedback

• Experience with Microsoft Office suite, Adobe Creative suite, and SharePoint

• Ability to drive collaboration among teams and stakeholders

• Ability to work in fast-paced environment independently or in a group setting