Design Operations Lead – Mission-Centric Ops (Remote)

Booz Allen Hamilton; Washington (District of Columbia); On-site; USD 78,000 - 176,000; Full time

Job summary

Booz Allen Hamilton seeks a Design Operations Officer to oversee client operations, identify inefficiencies, and design improvements across multiple teams. You will analyze design processes, implement solutions, and help ensure mission-aligned support for the DoD and Intelligence Community.

This role emphasizes collaboration, organizational learning, and delivering tangible business process improvements while growing advisory expertise in a fast-paced, security-conscious environment.

Qualifications

• 3+ years of experience managing project schedules or office operations.
• Experience identifying and prioritizing opportunities across the intelligence analysis and design organization to become more collaborative, unified, efficient, and effective.
• Ability to develop, benchmark, and analyze, track key design metrics.
• Ability to conduct internal research to understand evolving design team challenge and efficacy of implemented efforts.
• Active TS/SCI clearance; willingness to take a polygraph exam.
• Bachelor’s degree

Responsibilities

• Support the client's day-to-day operations and oversee the team’s support to their assigned customer.
• Identify and prioritize pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across many teams and individuals.

Skills

Project management

Operations management

Design metrics

Stakeholder engagement

TS/SCI clearance

Education

Bachelor’s degree

Job description

Booz Allen Hamilton seeks a Design Operations Officer to oversee client operations, identify inefficiencies, and design improvements across multiple teams. You will analyze design processes, implement solutions, and help ensure mission-aligned support for the DoD and Intelligence Community.

This role emphasizes collaboration, organizational learning, and delivering tangible business process improvements while growing advisory expertise in a fast-paced, security-conscious environment.