Design-Driven Store General Manager

MillerKnoll, Inc. in; Los Angeles (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with 4% company match

Commuter benefits up to /$150/month

Generous employee discounts

Self-Managed vacation, holidays, and p

Job summary

MillerKnoll in Los Angeles is seeking a General Manager to lead store performance, coaching demonstrations, and sales execution in a design-forward environment. You will recruit and develop a high-performing team, manage budgets, coordinate store operations, and strive to deliver an exceptional client experience while upholding our design legacy.

As a GM you will oversee hiring, performance management, and merchandising in partnership with HR and the Regional Manager, reporting to the Regional

Qualifications

• Minimum 3 to 5 years of retail management experience.
• Excellent verbal, written, organizational and interpersonal communication skills.
• Ability to inspire team to conduct demonstrations in a high traffic environment.
• Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement.
• Ability to build relationships and trust with direct reports, peers, and Store clientele.

Responsibilities

• Hire, develop, lead, and motivate the team through effective performance coaching, feedback, and training.
• Foster the Herman Miller Client Experience
• Engage in performance management on a daily, weekly, and monthly basis
• Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
• Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).
• Resolve employee relations issues of sales team members in partnership with HR.
• Deliver Sales Plan

Skills

Retail management

People management

Customer experience

Budget management

Communication skills

Tools

POS system

MS Office

3-D rendering programs

Job description

MillerKnoll in Los Angeles is seeking a General Manager to lead store performance, coaching demonstrations, and sales execution in a design-forward environment. You will recruit and develop a high-performing team, manage budgets, coordinate store operations, and strive to deliver an exceptional client experience while upholding our design legacy.

As a GM you will oversee hiring, performance management, and merchandising in partnership with HR and the Regional Manager, reporting to the Regional