Design-Driven Retail Assistant — Learn, Sell, Create

Knoll Inc.; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Quarterly bonus potential

Medical, dental, and vision insurance

Paid vacation, holidays, and parental…

Commuter benefits up to $150/month

401(k) with 4% company match

Employee discounts

Job summary

Design Within Reach is seeking a Sales Assistant to support the team and clients by helping with day-to-day store operations. You’ll gain hands-on experience in sales support, customer service, inventory, and visual merchandising as a valued member of a creative, design-focused environment.

You’ll report to the Assistant Manager and work closely with our sales and visual teams. What you’ll do includes processing orders, coordinating deliveries, maintaining product displays, and learning about

Qualifications

• Interest in design, retail, or customer service.
• Previous retail or customer-facing experience is a plus, but not required.
• Comfortable using Mac OS, Microsoft Office, Gmail, and navigating websites.
• Willingness to learn systems like Salesforce and design software.

Responsibilities

• Support the team with order processing, delivery coordination, and client follow-up.
• Help maintain the store’s visual presentation and product displays.
• Assist with inventory of marketing materials, swatches, and office supplies.
• Learn about our products and design principles through training and team meetings.

Skills

Customer service

Sales support

Retail

Communication

Tools

Mac OS

Microsoft Office

Gmail

Salesforce

Job description

Design Within Reach is seeking a Sales Assistant to support the team and clients by helping with day-to-day store operations. You’ll gain hands-on experience in sales support, customer service, inventory, and visual merchandising as a valued member of a creative, design-focused environment.

You’ll report to the Assistant Manager and work closely with our sales and visual teams. What you’ll do includes processing orders, coordinating deliveries, maintaining product displays, and learning about