Design Desk Engineer | MSP Solutions Architect

CW IT SUPPORT INC; Wilmington (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Professional development opportunities

Collaborative company culture

Job summary

A technology solutions provider in Wilmington, NC is seeking a Design Desk Engineer to drive IT project designs that align with client needs. This full-time role involves creating tailored proposals, sourcing technology solutions, and collaborating with internal teams to ensure successful service delivery. The ideal candidate has a Bachelor's degree and a strong track record in IT services. Competitive salary and opportunities for professional development are offered.

Qualifications

• Proven track record of technical success in an MSP or IT services environment.
• Mastery of process-driven project planning and ticket management.
• Drive to continually improve and adapt to new technologies.

Responsibilities

• Collaborate with Account Managers to craft tailored IT proposals.
• Source hardware, software, and services while optimizing pricing.
• Track KPIs and contribute to standards development.

Skills

Technical consulting

Project design

Strong communication skills

Client-first mindset

Process-driven project management

Education

Bachelor's degree or tech school training

Tools

QuoteWerks

Job description

A technology solutions provider in Wilmington, NC is seeking a Design Desk Engineer to drive IT project designs that align with client needs. This full-time role involves creating tailored proposals, sourcing technology solutions, and collaborating with internal teams to ensure successful service delivery. The ideal candidate has a Bachelor's degree and a strong track record in IT services. Competitive salary and opportunities for professional development are offered.