Design Coordinator: Retail Experience & Events

Crate and Barrel; Natick (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading home furnishings retailer is seeking a Design Coordinator in Natick, Massachusetts. This role focuses on offering exceptional customer service while assisting Designers with consultations and managing appointments. Ideal candidates will have experience in Retail or Customer Service, with strong organizational and communication skills. Responsibilities include supporting store events and enhancing customer experience through effective sales strategies. Join a dynamic team to help customers achieve their design goals.

Qualifications

• Experience in managing appointments and design consultations.
• Ability to assist Designers and support customer service strategies.

Responsibilities

• Drive sales by assisting customers and managing Design Desk projects.
• Conduct post-purchase customer outreach and support training.
• Assist with in-home and in-store consultations.

Skills

Understanding of basic design functions

Effective communication skills

Ability to stay updated on market trends

Interpersonal skills

Strong organizational skills

Education

1+ years of relevant experience in Retail or Customer Service

Experience organizing events

Tools

Proficient in Google platforms

Appointment management systems

Job description

A leading home furnishings retailer is seeking a Design Coordinator in Natick, Massachusetts. This role focuses on offering exceptional customer service while assisting Designers with consultations and managing appointments. Ideal candidates will have experience in Retail or Customer Service, with strong organizational and communication skills. Responsibilities include supporting store events and enhancing customer experience through effective sales strategies. Join a dynamic team to help customers achieve their design goals.