Design Consultant — Modern Interiors & Client Solutions

Knoll Inc.; Paramus (NJ); Hybrid; USD 24,796 - 44,083; Full time

Benefits offered by this job

Hourly base plus uncapped commission

Performance bonus

Medical, dental, vision insurance

Paid vacation & holidays

Commuter benefit

401(k) with company match

Employee discounts

Professional development

Job summary

MillerKnoll design specialists deliver personalized design consultations in a fast-paced retail setting. You’ll blend design sensibility with consultative selling to create exceptional client experiences while representing iconic brands and building lasting relationships with the local design community.

The role emphasizes meeting sales targets, leveraging product knowledge, and staying current on trends. A design background helps you guide clients through space planning and styling with

Qualifications

• Design-savvy sales professional with a passion for modern interiors.
• Experience in retail sales, design consulting, or customer success preferred.
• Background in interior design, architecture, or related field preferred.
• Skilled in client needs assessment, problem-solving, and relationship building.
• Proficient with Microsoft Office and design tools like SketchUp or AutoCAD.

Responsibilities

• Deliver personalized design consultations and solutions meeting client needs.
• Build and maintain relationships with clients, trade pros, and local design community.
• Meet and exceed sales goals, KPIs, and client retention metrics.
• Guide clients through product selection, space planning, and styling.
• Use CRM tools for full client lifecycle management and outreach.
• Maintain visual merchandising and store aesthetics; stay updated on trends.

Skills

design savvy

retail sales

customer success

relationship building

Education

Interior design background

Architecture background

Tools

SketchUp

AutoCAD

Microsoft Office

Job description

MillerKnoll design specialists deliver personalized design consultations in a fast-paced retail setting. You’ll blend design sensibility with consultative selling to create exceptional client experiences while representing iconic brands and building lasting relationships with the local design community.

The role emphasizes meeting sales targets, leveraging product knowledge, and staying current on trends. A design background helps you guide clients through space planning and styling with