Design Consultant: Elevate Sales & Guest Experience

Arhaus; Thousand Oaks (CA); On-site; USD 35,000 - 350,000; Full time

Benefits offered by this job

Employee discount

Medical, dental, and life insurance

401K retirement program

Paid vacations and holidays

Job summary

Arhaus is seeking a Design Consultant in Thousand Oaks, CA to maximize sales while delivering an exceptional guest experience. You will represent the Arhaus brand, close transactions, and provide space planning assistance with a sales-driven approach.

You will support customer service, product knowledge, and maintain strong follow-up with guests before and after purchases, including during delivery. The role requires flexibility for evenings, weekends, and holidays.

Qualifications

• Driven to achieve sales goals.
• Demonstrates knowledge and passion for company products and services.
• Strong organizational, time management, technological and communication skills.
• Works well independently and collaboratively.

Responsibilities

• Meets required monthly sales and productivity standards.
• Continually develops enhanced selling behaviors according to our selling model.
• Demonstrates strong product knowledge.
• Maintains a guest book to organize, generate and cultivate business.
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery.
• Works to improve performance based on feedback provided by store management.
• Promptly solves guest concerns.
• Performs all opening and closing duties as directed.
• Accurately performs all systems functions and maintain operational standards.
• Responsible for recording all hours worked.
• Reviews and acts upon all email and company communications.
• Participates in weekly one on ones and team meetings.
• Works in collaboration with all team members.

Skills

Sales skills

Space planning

Product knowledge

Customer service

Communication

Job description

Arhaus is seeking a Design Consultant in Thousand Oaks, CA to maximize sales while delivering an exceptional guest experience. You will represent the Arhaus brand, close transactions, and provide space planning assistance with a sales-driven approach.

You will support customer service, product knowledge, and maintain strong follow-up with guests before and after purchases, including during delivery. The role requires flexibility for evenings, weekends, and holidays.