Design Center Leader: Operations, People & Growth

Wisenbaker Builder Services, Inc.; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Wisenbaker Builder Services, Inc. is seeking a Design Center Manager in Jacksonville, FL to lead all design center operations, ensuring efficiency, accuracy, and top-tier customer satisfaction.

You will manage the team, processes, and builder relationships to drive upgrades, maintain cycle times, and uphold high standards. Candidates should bring leadership experience in showroom or design center settings, plus proficiency with Excel, Word, and Outlook.

Qualifications

• High school diploma or equivalent required.
• Experience in showroom or design center management preferred; familiarity with WBS systems a plus.
• Proficiency in Excel, Word, and Outlook.
• Strong leadership and communication skills.

Responsibilities

• Manage all aspects of design center operations, including cycle time, product selection accuracy, and designer training.
• Drive continuous improvement in product upgrade sales and builder satisfaction.
• Oversee builder incentives, customer and homebuyer experiences, and accounts receivable processes.
• Participate in model home meetings, internal business meetings, and support homebuyer design appointments as needed.
• Lead, coach, and develop your design center team, including Design Consultants, Design Coordinators, Data Entry, and Estimators.
• Maintain and improve Design Center Process Sheets and ensure team compliance with company standards.
• Build lasting relationships with home builders and internal stakeholders to ensure seamless operations.

Skills

Leadership

Communication

Team Management

Problem Solving

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Wisenbaker Builder Services, Inc. is seeking a Design Center Manager in Jacksonville, FL to lead all design center operations, ensuring efficiency, accuracy, and top-tier customer satisfaction.

You will manage the team, processes, and builder relationships to drive upgrades, maintain cycle times, and uphold high standards. Candidates should bring leadership experience in showroom or design center settings, plus proficiency with Excel, Word, and Outlook.