Design Associate — Home Customization & Client Experience

Tilson Homes; Katy, Northern (TX, KY); Hybrid; USD 28,000 - 31,000; Part time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Career growth opportunities

Job summary

Tilson Homes in Katy, TX is seeking a Design Associate to guide customers through design appointments and help turn their dream home into reality. You will deliver friendly, knowledgeable service and coordinate with sales and construction teams to ensure smooth starts.

The ideal candidate has 1-2 years in customer service, a high school diploma (bachelor's preferred), and is eager to learn design concepts. This hourly role offers competitive pay and benefits including 401K, medical, dental,

Qualifications

• Customer-focused role requiring strong communication and service mindset.
• Experience in design or homebuilding is a plus; knowledge of design options is helpful.
• 1–2 years in customer service with good verbal/written skills required.

Responsibilities

• Lead customers through design appointments.
• Provide follow-up to help bring dream homes to life.
• Collaborate with Sales/Construction to start builds on time.
• Maintain accurate customer information for the Sales team.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma

Bachelor's degree preferred

Designer certification preferred

Job description

Tilson Homes in Katy, TX is seeking a Design Associate to guide customers through design appointments and help turn their dream home into reality. You will deliver friendly, knowledgeable service and coordinate with sales and construction teams to ensure smooth starts.

The ideal candidate has 1-2 years in customer service, a high school diploma (bachelor's preferred), and is eager to learn design concepts. This hourly role offers competitive pay and benefits including 401K, medical, dental,