Design Assistant & Showroom Coordinator

Kitchen Tune-Up Inc.; Grand Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical

Paid time off

Paid holidays

Training

Job summary

Kitchen Tune-Up Grand Rapids, a locally owned kitchen and bath remodeling company, seeks a friendly person to greet walk-ins and become a trusted contact from first visit to project completion.

You will coordinate scheduling, keep customers informed, and help finalize selections that reflect their style. Training is provided, with regular weekday hours and opportunities to grow into design or sales roles.

Qualifications

• Strong communication and customer-service skills.
• Interest in design and color to assist selections.
• Willingness to learn and be trained on company systems.

Responsibilities

• Welcome showroom visitors and answer questions.
• Coordinate scheduling and follow-ups to keep projects moving.
• Serve as primary contact for customers from first visit to final project.
• Assist customers in finalizing design selections and documenting choices.
• Maintain accuracy of selection records and showroom displays.

Skills

Eye for design

Customer service

Organizational skills

Communication skills

Tools

CRM software

Job description

Benefits:

• Medical
• Training
• Paid holidays
• Paid time off

Kitchen Tune-Up of Grand Rapids is a locally owned kitchen and bath remodeling company, and our showroom is where customers start picturing their new kitchen. We're looking for the person who makes it feel welcoming — and who then stays with our customers as a friendly point of contact from first visit to finished project. Your days center on people and moving parts: greeting walk-ins, coordinating projects through scheduling and installation, keeping customers informed, and helping them finalize selections that make a kitchen theirs — cabinet finishes, countertops, tile, hardware. Our systems handle routine updates; your job is the personal contact on top of them, a real person customers know by name. If you have an eye for color and style and energy for people, we will train you.

Regular weekday business hours — nights and weekends are rare.

Room to grow

This role is hired with growth in mind. As your skills develop, there's room to take on larger responsibility — deeper design work, a path toward sales, or a hand in running the business side.

What you'll do

• Welcome the showroom — greet walk-ins, answer questions, help visitors explore displays and samples
• Serve as each customer's communication touchpoint — check-in calls, emails, and texts that keep them informed and reassured
• Coordinate scheduling and follow-ups so every project's details keep moving
• Support selection appointments, helping customers finalize design selections and documenting each choice
• Keep selection records accurate, and the showroom sharp with samples current

What we're looking for

• An eye for design, color, and style — you notice what works in a room
• Personable and polished in person; warm and professional on the phone and in writing
• Ambitious and eager to learn — drive matters more than a long résumé
• Organized — you keep details straight across several projects at once
• Comfortable learning software and systems (we'll train you on ours); you take pride in customers feeling taken care of

Why work for Kitchen Tune-Up

• A local, family-owned company where you'll work directly with the owners
• Real training and a role built to develop
• Variety every day: showroom visitors, design selections, and customers mid-project
• You'll see kitchens go from first sketch to finished room — and help customers love the experience

Benefits

• Paid time off
• Paid holidays
• Training
• Medical