Dermatology Practice Operations Manager

Montefiore New Rochelle; New York (NY); On-site; USD 64,000 - 80,000; Full time

Job summary

Montefiore New Rochelle seeks a Faculty Practice Manager to ensure efficient daily operations of the Dermatology Faculty practice at MAP2 in the Bronx, NY. The role provides operational leadership to support patient care, provider productivity, regulatory compliance, and customer service.

The manager will supervise clerical and clinical staff, schedule physicians and APPs, monitor payroll, and coordinate onboarding and training to maintain high standards of service and regulatory compliance.

Qualifications

• Bachelor's degree in Healthcare Administration or related field, required.
• Master's Degree preferred in Business Administration, Public Health, Nursing, or a related field.
• Minimum of 5–7 years of progressively responsible healthcare management experience in an ambulatory care or physician practice setting.
• Working knowledge of EPIC preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of regulatory, compliance, and quality standards applicable to ambulatory healthcare settings.
• Excellent organizational and time management skills.
• Strong leadership, coaching, and staff development abilities.

Responsibilities

• Oversee the daily operations of a busy multi-specialty faculty practice.
• Supervise, mentor, and support clerical and clinical staff while promoting a collaborative and patient-centered work environment.
• Create, maintain, and monitor physician and advanced practice provider schedules to ensure appropriate clinical coverage and operational efficiency.
• Develop, coordinate, and monitor departmental staffing schedules to ensure adequate coverage for all operational needs.
• Monitor, review, and process payroll in a timely and accurate manner.
• Coordinate onboarding activities, annual mandatory education, departmental in-services, and required compliance training.
• Ensure completion of annual regulatory and organizational requirements for departmental personnel.
• Identify operational challenges and implement effective solutions to improve workflow, patient access, and staff productivity.
• Serve as the primary point of contact for daily operational issues involving providers, staff, and patients.
• Monitor staffing levels and assist with scheduling adjustments to support patient care needs.
• Collaborate with departmental leadership to implement operational initiatives and achieve departmental goals.
• Promote exceptional customer service and maintain a positive patient experience.
• Ensure compliance with Montefiore policies, departmental procedures, regulatory standards, and accreditation requirements.

Skills

Staff leadership

Scheduling management

Payroll processing

Healthcare operations

Regulatory compliance

EPIC knowledge

MS Office proficiency

Customer service orientation

Education

Bachelor's degree in Healthcare Administration

Master's degree preferred in related field

Tools

EPIC

Microsoft Office Suite

Job description

Montefiore New Rochelle seeks a Faculty Practice Manager to ensure efficient daily operations of the Dermatology Faculty practice at MAP2 in the Bronx, NY. The role provides operational leadership to support patient care, provider productivity, regulatory compliance, and customer service.

The manager will supervise clerical and clinical staff, schedule physicians and APPs, monitor payroll, and coordinate onboarding and training to maintain high standards of service and regulatory compliance.