FACULTY PRACTICE MANAGER

Montefiore Health System; New York (NY); On-site; USD 64,000 - 80,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY, seeks a Faculty Practice Manager to lead the Department of Medicine's Dermatology Faculty Practice operations. The role focuses on patient care, staff productivity, and regulatory compliance within a busy multi-specialty setting.

The incumbent will coordinate staffing, payroll, onboarding, and training while maintaining a high standard of customer service and provider support. Equal opportunity employer.

Qualifications

• Bachelor's degree in Healthcare Administration or related field required; Master's degree preferred.
• Minimum 5–7 years in ambulatory care or physician practice healthcare management.
• Knowledge of EPIC, regulatory standards, and revenue cycle management.

Responsibilities

• Oversee the daily operations of a busy multi-specialty faculty practice.
• Supervise, mentor, and support clerical and clinical staff while promoting a patient-centered environment.
• Create, maintain, and monitor physician and advanced practice provider schedules to ensure coverage.
• Develop, coordinate, and monitor departmental staffing schedules for operational needs.
• Monitor payroll and ensure timely, accurate processing.
• Coordinate onboarding, mandatory education, departmental in-services, and compliance training.
• Ensure annual regulatory and organizational requirements are met for personnel.
• Identify operational challenges and implement workflow improvements to enhance care and access.
• Serve as primary point of contact for daily operational issues involving providers, staff, and patients.
• Monitor staffing levels and adjust schedules to support patient care needs.
• Collaborate with leadership to implement operational initiatives and achieve goals.
• Promote exceptional customer service and a positive patient experience.
• Ensure compliance with Montefiore policies and accreditation standards.
• Cover other DOM practices as required by operational needs.

Skills

Leadership

Staff development

Regulatory compliance

Time management

Communication

Education

Bachelor's degree in healthcare administration

Master's degree preferred

Tools

EPIC

Microsoft Office

Job description

City/State
Bronx, New York

Grant Funded
No

Department
MED - Faculty Practice

Work Shift
Day

Work Days
MON-FRI

Scheduled Hours
8:30 AM-5 PM

Scheduled Daily Hours
7.5 HOURS

Pay Range
$64,000.00-$80,000.00

The Faculty Practice Manager is responsible for ensuring the efficient and effective daily operations of the Department of Medicine's Dermatology Faculty practice faculty practice at MAP2. This position provides operational leadership to support exceptional patient care, provider productivity, regulatory compliance, and excellent customer service. The Faculty Practice Manager oversees the day-to-day administrative and operational functions of the practice, supervises clinical and administrative staff, and serves as a key resource for physicians, patients, and departmental leadership. This individual is responsible for coordinating practice operations, optimizing workflows, resolving operational issues, and maintaining a high level of service across the practice.

Essential Responsibilities

• Oversee the daily operations of a busy multi-specialty faculty practice.
• Supervise, mentor, and support clerical and clinical staff while promoting a collaborative and patient-centered work environment.
• Create, maintain, and monitor physician and advanced practice provider schedules to ensure appropriate clinical coverage and operational efficiency.
• Develop, coordinate, and monitor departmental staffing schedules to ensure adequate coverage for all operational needs.
• Monitor, review, and process payroll in a timely and accurate manner.
• Coordinate onboarding activities, annual mandatory education, departmental in-services, and required compliance training.
• Ensure completion of annual regulatory and organizational requirements for departmental personnel.
• Identify operational challenges and implement effective solutions to improve workflow, patient access, and staff productivity.
• Serve as the primary point of contact for daily operational issues involving providers, staff, and patients.
• Monitor staffing levels and assist with scheduling adjustments to support patient care needs.
• Collaborate with departmental leadership to implement operational initiatives and achieve departmental goals.
• Promote exceptional customer service and maintain a positive patient experience.
• Ensure compliance with Montefiore policies, departmental procedures, regulatory standards, and accreditation requirements.
• Perform other related duties as assigned.
• Cover other DOM practices, based on operational needs.

Qualifications

• Bachelor's degree in Healthcare Administration or related field, required. Masters Degree preferred in Business Administration, Public Health, Nursing, or a related field
• Knowledge of healthcare operations, medical practice management, healthcare regulations, and revenue cycle management. required
• Minimum of 5-7 years of progressively responsible healthcare management experience in an ambulatory care or physician practice setting required
• Working knowledge of EPIC preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of regulatory, compliance, and quality standards applicable to ambulatory healthcare settings.
• Excellent organizational and time management skills.
• Strong leadership, coaching, and staff development abilities.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.