Dermatology Lead MA – Daytime, Mon–Fri (Phoenix)

Phoenix Children's; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Phoenix Children's is seeking a Certified Lead Medical Assistant for the Dermatology clinic in Phoenix. This role leads non-licensed staff, coordinates workflow, and supports daily patient care in a busy dermatology setting.

The ideal candidate has CMA (AAMA) or RMA (AMT) certification, BLS, and 2+ years of MA experience in pediatric healthcare, with ability to supervise and train staff. Full-time, days, Monday–Friday, 8 AM–5 PM.

Qualifications

• Graduate of an accredited Medical Assistant program or MA certification from AAMA or AMT.
• Two or more years of Medical Assistant experience in healthcare and/or pediatric healthcare settings.
• Current BLS certification for Healthcare Provider from the American Heart Association.
• Current Certified Medical Assistant from AAMA or Registered Medical Assistant (AMT). Lead MAs who served prior to 9/1/2019 must obtain certification within one year.

Responsibilities

• Provides floor leadership to assigned clinic(s).
• Responsibilities include appointment & schedule management, daily room oversight, daily staffing assignment, and compliance monitoring.
• Leads and facilitates daily huddles for effective clinical and service operations.
• Assists with direct patient care and can work as a Medical Assistant as needed.
• Communicates effectively to families and co workers with a caring attitude.
• Initiates first line service recovery when appropriate.
• Assists with staff supervision and oversight.
• Monitors staff competency and scope of practice, reporting concerns to the manager.
• Monitors policies, procedures, and compliance of diagnostic tests, including follow up communication with patients.

Education

Graduate of an accredited Medical Assistant program

MA certification from AAMA or AMT

Current BLS certification (Healthcare Provider)

Job description

Phoenix Children's is seeking a Certified Lead Medical Assistant for the Dermatology clinic in Phoenix. This role leads non-licensed staff, coordinates workflow, and supports daily patient care in a busy dermatology setting.

The ideal candidate has CMA (AAMA) or RMA (AMT) certification, BLS, and 2+ years of MA experience in pediatric healthcare, with ability to supervise and train staff. Full-time, days, Monday–Friday, 8 AM–5 PM.