Deputy Program Manager

World-Wide-Technology; Phoenix (AZ); On-site; USD 170,000 - 185,000; Full time

Benefits offered by this job

Health and Wellness benefits

401k with company match

Paid time off and holidays

Job summary

World Wide Technology (WWT) is seeking a Deputy Program Manager for a large-scale Government Program in Chandler, AZ. This full-time, direct-hire role requires active TS clearance with SCI eligibility and PMP certification to lead cross-functional teams and manage delivery against government requirements.

You will oversee budgeting, staffing, risk mitigation, and stakeholder communications, coordinating with sales for presales inputs and ensuring successful onboarding and offboarding of

Qualifications

• Active Top Secret clearance with SCI eligibility required.
• Bachelor’s degree in CS/Engineering/Info Systems or related field.
• 8+ years in consulting, service delivery or program management; 3+ years in leadership roles.
• PM/PMO experience and PMP certification required.

Responsibilities

• Oversee the execution of multiple service delivery models focused on continuous improvement.
• Facilitate and drive decision-making processes.
• Staff and resource the portfolio of work appropriately with leadership.
• Build high-performance teams and a successful program with technical leads.
• Track program metrics and analyze delivery performance.
• Provide status updates to stakeholders and leadership.
• Assemble cross-organizational teams for complex programs.
• Guide budgeting, forecasting, and financials to meet targets.
• Onboard and offboard program resources effectively.
• Serve as primary customer contact and lead program reviews.
• Provide presales support and estimates for delivery and LOE.
• Coordinate new and ongoing projects for the Government Program.
• Support day-to-day operations of large-scale projects.
• Manage client expectations and risk across projects.
• Proactively manage scope changes and contingency plans.
• Deliver and manage contract deliverables.

Skills

Security clearance

Program management

Cross-functional leadership

Budgeting and forecasting

Customer communication

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field

Master's degree (preferred)

Tools

PMP certification

DAWIA Level III

Job description

This is a full-time direct hire position and you must currently have an activeTS/SCISecurity Clearance or above. We are not able to offer visa sponsorship, 1099 status, or work with C2C for this role.

Why WWT?

At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

Location:Chandler, AZ (fully on-site)

What will you be doing?

World Wide Technology (WWT) is seeking a Deputy Program Manager is accountable for developing, maintaining, delivering and coordinating a successful program to ensure a positive engagement experience and measurable outcomes aligned to the Government’s requirements.

Key Responsibilities:

• Oversee the execution of multiple service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
• Facilitate and drive decision-making processes where and when appropriate.
• Work with leadership and technical leads to staff and resource the portfolio of work appropriately.
• Working closely with the assigned technical leads to build high-performance teams and a successful program.
• Track customer-specific program metrics, analyze delivery performance and key business performance indicators.
• Support presentation of program status and communication relevant to stakeholders, leadership, and external customers.
• Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects, creating a collaborative environment and executing with a sense of urgency.
• Provide guidance on budgeting, forecasting, and financials to meet targets and expectations.
• Ensure the successful onboarding and offboarding of program resources.
• Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership to address cost, schedule, and technical performance.
• Work with the sales organization to provide presales support and estimates for program delivery, resource requirements and level of effort, estimated durations, and overall governance expectations.
• Coordinate new and on-going projects associated with a large-scale Government Program.
• Support the day-to-day operational and tactical aspects of multiple, large-scale projects.
• Support day-to-day client interactions and expectations for multiple, large-scale projects.
• Minimizes exposure to risk across multiple projects.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Manager and support delivery of contract deliverables.

Required Qualifications

• Security Clearance: Active Top Secret clearance with SCI eligibility required.
• Education: Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
• Minimum of 8 years’ progressive experience in consulting, service delivery or program management; Minimum of 3 years in complex multifaceted delivery leadership roles.
• Experience leading cross-functional technical teams.
• Program Management and/or PMP certification required. (DAWIA Level III fits this requirement)

Preferred Experience

• Master's degree in a related field.

Want to learn more about Government Services? Check us out on our platform:

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $170,000.00 to $185,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing:Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off:PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks:Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [e-mail].

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