Deputy Membership Manager

Family Physicians Inquiries Network; Columbia Township (MO); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off (3 weeks for years 1–3 + 6 paid holidays)

Travel engagement with residency programs

National exposure through conferences

Job summary

A national nonprofit medical society dedicated to advancing evidence-based medicine is seeking a Membership Manager for a training role. The position involves supporting FPIN's membership initiatives, building relationships with key stakeholders, and contributing to strategic projects. Suitable candidates should have strong communication skills, excellent organizational abilities, and the desire to grow within a mission-driven organization. This full-time role offers competitive pay and hybrid work options in Columbia, MO, with some travel required.

Qualifications

• Proficiency in managing multiple projects efficiently.
• Demonstrated reliability and professionalism in previous roles.
• Strong communication skills to engage with diverse audiences.

Responsibilities

• Support FPIN member programs actively.
• Build relationships with faculty and program directors.
• Engage in recruitment and onboarding initiatives.

Skills

Strong written and verbal communication skills

Experience managing multiple projects and priorities

High level of organization and attention to detail

Tools

Microsoft Office (Excel preferred)

Job description

Overview

FPIN – Family Physicians Inquiries Network

$50,000 – $55,000 a year – Full-time

Job details

Pay: $50,000 – $55,000 a year

Job type: Full-time

Full job description

FPIN is seeking a high-capacity early- to mid-career professional to join our team as a Membership Manager (Developmental Role)

This is a structured training role designed to prepare someone to take full ownership of FPIN’s membership over time. During the first year, you will work closely with both the Membership Manager and Writing Project Manager to learn FPIN from the inside out. You will gain experience in member support, organizational processes, and writing project workflows while building the foundation needed to confidently guide and support residency programs. This dual exposure is intentional. Understanding how FPIN’s writing projects function is essential to effectively supporting and retaining member programs. As your experience grows, you will transition into a more independent role with increasing ownership of member relationships, program success, and membership strategy.

About FPIN

FPIN is a national nonprofit medical society and scholarly publishing organization dedicated to advancing evidence-based medicine in primary care. For nearly 30 years, we have supported clinicians in thinking critically, communicating effectively, and applying the best current evidence to improve patient care.

We are a small, high-performing, mission-driven team that values professionalism, accountability, intellectual rigor, and exceptional service.

Why This Role Is Unique (and Why People Stay)

• National exposure and travel: Represent FPIN at major conferences and assist in workshops with residency programs across the country
• Build relationships with leaders in family medicine: Work with program directors, faculty, and national leaders in medical education and publishing
• Insight into residency education: Develop a strong understanding of how family medicine residency programs operate across diverse settings
• Accelerated growth and leadership development: Take on real responsibility, build new skills, and contribute to strategic initiatives
• A dynamic, forward-moving organization: Work alongside thoughtful leadership while contributing to ongoing improvements across FPIN
• Meaningful, mission-driven work: Support efforts that improve medical education and patient care nationwide Meaningful, mission-driven work

Membership Responsibilities (Primary Focus, Increasing Over Time)

• Partner closely with the Membership Manager to support FPIN member programs
• Build and maintain strong relationships with faculty, program directors, and educators
• Conduct check-ins, identify barriers, and help programs stay engaged and successful
• Support recruitment, onboarding, and retention of member programs
• Gradually take on ownership of program relationships and communication
• Help identify opportunities to strengthen member experience and participation

Publishing & Writing Project Support (Training Phase)

• Work alongside the Writing Project Manager to learn FPIN’s editorial workflows
• Support manuscript tracking and communication through Editorial Manager
• Develop a working understanding of timelines, expectations, and common challenges
• Build the knowledge needed to confidently guide members through writing projects

Note: This role does not involve writing or editing manuscripts. The focus is on workflow coordination and program support.

Conference & External Engagement

• Represent FPIN at national conferences (e.g., STFM, RLS, FUTURE, QI & PI, WONCA, NAPCRG)
• Travel to residency programs for workshops
• Support presentations, meetings, and outreach efforts

Operational & Team Support

• Contribute to cross-functional projects and organizational initiatives
• Assist with internal systems, reporting, and communication workflows
• Support a collaborative, high-accountability team environment

Who You Are

• Energized by building relationships and being the person others rely on
• Take ownership naturally and follow through consistently
• Organized but adaptable as priorities evolve
• Curious and eager to learn, especially in unfamiliar areas
• Comfortable being challenged and tend to rise to it
• Communicate clearly and professionally with a wide range of people

You Might Be Especially Drawn to This Role If…

• You want to grow quickly and take on increasing responsibility
• You enjoy traveling, meeting new people, and representing an organization
• You like variety and a role where no two weeks look the same
• You are interested in medical education, publishing, or nonprofit work
• You want to develop leadership skills early in your career

Required Qualifications

• Strong written and verbal communication skills
• Experience managing multiple projects and priorities
• High level of organization and attention to detail
• Demonstrated reliability, follow-through, and professionalism
• Proficiency in Microsoft Office (Excel experience preferred)

Preferred Qualifications

• Experience in membership, customer success, program coordination, or account management
• Experience in academic medicine, publishing, or nonprofit organizations
• Familiarity with Editorial Manager or similar systems
• Full-time position
• Hybrid schedule: in-office Tuesday–Thursday in Columbia, MO; remote Monday and Friday
• Travel required approximately 10 days per year

Within the first year, this individual will:

• Develop a strong understanding of FPIN’s writing projects and membership model
• Support both membership and writing project functions
• Begin building relationships with member programs
• Take on increasing ownership of membership responsibilities

Over time, this role is expected to grow into:

• Independent management of member relationships
• Ownership of membership workflows and communication
• Contribution to membership strategy and engagement initiatives
• PTO (3 weeks for years 1–3 + 6 paid holidays)