Deputy Legal Supervisor - Housing & Debt Support

Citizens Advice Mid Mercia; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Citizens Advice Mid Mercia is seeking a full-time Legal Team Deputy Supervisor (Housing & Debt) to support the delivery and development of our housing and debt services, Legal Aid contracts, and Telephone Advice Service.

Working with the Legal Services Manager, you will supervise and guide other team supervisors, provide advice on housing and debt cases, and help ensure high-quality representation for clients.

Responsibilities

• Assist the Legal Services Manager and supervise a team of caseworkers and administration staff to meet KPI targets.
• Advise and act on behalf of clients for housing and debt matters from instruction through to completion.
• Support with telephone advice when needed.
• Assist the face-to-face team, including representing clients in County Court for possession cases.
• Build and maintain a caseload of housing matters funded by Legal Aid and private clients as required.

Job description

Citizens Advice Mid Mercia is seeking a full-time Legal Team Deputy Supervisor (Housing & Debt) to support the delivery and development of our housing and debt services, Legal Aid contracts, and Telephone Advice Service.

Working with the Legal Services Manager, you will supervise and guide other team supervisors, provide advice on housing and debt cases, and help ensure high-quality representation for clients.