Deputy Director - Behavioral Health Complex Needs (Associate Director of Mental Health), MPA Be[...]

New York City Health and Hospitals Corporation; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Deputy Director for Behavioral Health Complex Needs to lead innovative programs aimed at supporting individuals with complex mental health needs. This role involves strategic leadership, collaboration with various stakeholders, and ensuring compliance with healthcare regulations. You will drive program development and enhance the quality of care for patients, making a significant impact on community health. Join a dynamic team dedicated to empowering New Yorkers to live their healthiest lives possible while fostering a culture of integrity and excellence.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

College Tuition Discounts

Professional Development Opportunities

Qualifications

• Experience in healthcare settings with a focus on mental health services.
• Demonstrated ability in program development and evaluation.

Responsibilities

• Lead the design and implementation of a new Behavioral Health program.
• Manage project timelines and stakeholder relationships effectively.
• Ensure compliance with regulations and advocate for complex needs patients.

Skills

Strategic Leadership

Collaboration

Communication

Project Management

Relationship Management

Education

Master’s Degree in Social Work, Psychology, Nursing, or Public Administration

Three years in healthcare or regulatory agency

Job description

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Job Title Deputy Director - Behavioral Health Complex Needs (Associate Director of Mental Health), MPA Behavioral Health Administration *Grant Funded*

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

NYC Health + Hospitals is seeking candidates with experience in with homelessness, healthcare, and complex needs who have demonstrated strategic leadership skills, exceptional collaboration, communication and organization ability, and who have driven projects to successful completion. The Deputy Director of Behavioral Health Complex Needs will work both independently and as a collaborative partner in a fast-paced environment.

Under the direction of the Director of Behavioral Health Complex Needs, the Director of Behavioral Health Complex Needs support the management and leadership of the complex needs team and will act as the Director of Behavioral Health Complex needs when the Director is absent. The Deputy Director will be responsible for relationship management with providers and the hospitals and supporting the team in implementation of the complex needs team to support the treatment and connection to community for patients with SMI receiving treatment from NYC Health + Hospitals that are high utilizers or otherwise complex.

The Deputy Director of Behavioral Health Complex Needs will support the director in all aspects of the program, including program administrative and clinical operations, compliance with local, state and federal regulations, collaboration with partnering agencies, staff development, program expansion, strategic partnerships, external communications, program evaluation and quality assurance/quality improvement initiatives. The Deputy Director will have primary responsibility for high priority complex cases.

GENERAL TASKS AND RESPONSIBILITIES WILL INCLUDE:

• Work collaboratively with the Director on the design, management, and implementation of a new Behavioral Health Complex Needs program at NYC Health + Hospitals. This includes supporting the management of interdisciplinary work groups related to Behavioral Health care delivery, complex needs and high utilization of behavioral health services.
• Manage multiple project timelines across various stakeholders at multiple levels including executive staff.
• Conduct executive-level engagement on behavioral health complex needs work. In coordination with the Director, plan, coordinate, and facility executive-level meetings and manage time effectively. Identify and escalate key issues for executive input and consideration as the program evolves.
• Manage internal and external relationship to design and implement the program. Collaborate with executive and staff-level team across Central Office and at the facilities to ensure alignment with strategic and operational priorities.
• Lead team meetings on Complex Needs and effectively convene internal and external stakeholders on Complex Needs patients.
• In support of the Director, ensure clinical practices comply with city, state, and federal regulations
• Collaborate with other organizations, agencies, and stakeholders to coordinate services and advocate for the Behavioral Health Housing program
• Represent NYC Health + Hospitals and Office of Behavioral Health at external case conferences as it relates to NYC Health + Hospitals patients with complex needs.
• Serve as a liaison between the program, the community, community-based providers, and other healthcare providers.
• Represent the office in internal and external meetings on complex needs as it relates to behavioral health
• Other duties as assigned by departmental leadership

Minimum Qualifications

1. Possession of a valid license and current registration to practice in a mental health discipline issued by the New York State Education Department (NYSED); and

2. Three (3) years of progressively responsible experience in a health care setting or regulatory agency administration, with an emphasis on development and evaluation of mental health delivery services; one (1) year of which must have been in an administrative, managerial or supervisory capacity.

Department Preferences

• A Master’s degree from an accredited college or university in Social Work, Psychology, Nursing, Public Administration, or related field
• Four years of full-time experience planning, developing and monitoring programs, systems and/or procedures in support of administrative management initiatives, two years of which must have been in a responsible managerial or supervisory capacity
• Complex Needs and Behavioral Health
• Hospital Administration and Operations
• Program Development

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities