Deputy Clerk - Official Public Records Clerk

Smith County; Tyler (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith County is seeking a detail‑oriented clerical professional to handle essential support tasks including data entry, filing, and document processing. The ideal candidate will provide excellent customer service, maintain accurate records, and operate standard office equipment.

Responsibilities include verifying information on Official Public Record Documents, processing e-recordings, handling cash drawers, answering phones, and supporting fellow clerks as needed.

Qualifications

• Requires high school diploma or GED.
• At least 1 year of clerical/secretarial experience.
• Excellent customer service skills and reliability.
• Strong computer and typing skills.
• Ability to file, maintain data, and manage data entry for QA.

Responsibilities

• Provide customer service on the phone and in person with courtesy.
• Verify information on Official Public Record Documents prior to filing.
• Process documents and return to filer.
• Process e-recordings accurately.
• Maintain a balanced cash drawer.
• Perform general office tasks (copying, filing, scanning, printing, answering phones).
• Assist other clerks as needed.
• Operate standard office equipment.

Skills

Customer service

Data entry

Typing

Detail oriented

Punctual

Communication

Education

High school diploma or GED

Tools

Office equipment

Job description

The ideal candidate must possess excellent customer service and computer skills to effectively manage a variety of essential support tasks. This role requires a detail-oriented professional who can accurately file and maintain data, handle continuous data input, and carefully verify data entryfor quality assurance. Additionally, the position involves processing a wide variety of documents, efficiently collecting fees,and preparing and submitting monthly reports.To ensure smooth daily operations, the candidate must also maintain an excellent, comprehensive knowledge of all standard office equipment.

• Must possess excellent customer service skills and be a reliable and punctual employee.
• Verify information on all Official Public Record Documents prior to filing.
• Process all documents appropriately and return them to the filer.
• Process e-recordings accurately.
• Maintain a balanced cash drawer.
• Perform general office tasks such as copying, filing, scanning, printing, answering phones, etc.
• Assist customers on the phone and in-house with courtesy and kindness.
• Must be willing to perform all other duties as requested.
• Willingness to assist other clerks in the team.

• Ability to operate standard office equipment such as calculators, copiers, scanners, telephone, and must have excellent computer and typing skills.
• Ability to work accurately and maintain neat, well-organized records and desks.
• Must be detail oriented.
• Must have a great attitude.
• Possess excellent customer service skills and be a reliable employee

• High school diploma or general education degree (GED)
• One year of clerical and /or secretarial experience

Physical Demands and Work Environment

Daily sitting, standing, walking, stooping, bending, pulling, reaching and lifting of books/files possibly weighing 40 lbs. or more.