Deputy Clerk II

Bell County; Belton (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Bell County in Belton, TX is seeking an organizationally skilled administrative staff member to support billing, payments, and customer service within a municipal environment.

The role requires attention to detail, data entry accuracy, and the ability to handle high-volume transactions across permits and licenses. Office hours are standard business times, with opportunities for professional growth in a public-sector setting.

Qualifications

• High school diploma or GED required, plus 1 year of clerical or administrative support experience.
• Ability to handle complex billing, service inquiries, and payment processing.
• Strong data entry, record-keeping, and document preparation skills.

Responsibilities

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides information regarding policies, rules and procedures.
• Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc.
• Prepares a cash report for all receipts entered each day; makes daily deposits; audits financial records and recommends solutions.
• Answers department phones; assists with documents and information; routes callers; handles mail.
• Prepares varied department documents, records, and reports requiring knowledge of programs and procedures.

Skills

Customer service

Data entry

Office administration

Education

High school diploma or GED

Job description

Come work at a place where we strive to promote and create a safe community. We take pride in living and working in Central Texas and are looking for exceptional talent to join our team.

Job Description

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies, and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require the use of judgment, tact and sensitivity and the interpretation of policies, rules and procedures.
• Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc.
• Prepares a cash report for all receipts entered each day; makes daily deposits. Audits diverse customer or financial records, detects incorrect information, conducts interviews with involved parties, analyzes findings, and determines appropriate solutions.
• Answers department telephones; assists with requested documents and information; refers callers to other staff members as appropriate; and takes messages. Receives, dates, and distributes incoming mail.
• Prepares varied and complex department documents, records, reports, and forms requiring knowledge of programs, policies, and procedures. Initiates reports and documents based upon knowledge of department operations, reporting requirements, and established deadlines.
• Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
• Maintains assigned inventories; prepares, reviews, and processes purchasing documents; prepares purchase orders for needed materials, equipment, and supplies; receives and distributes incoming supply shipments; reviews and codes invoices; and forwards for payment.
• Enters information into department programs and databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate. Researches information from databases and incorporates it into reports, summaries, and other assignments.
• Maintains department/program references such as vendor lists, Code books, training manuals, standard operating procedures, and mailing lists
• Reviews permit and license documents, and other pertinent information in order to verify accuracy and completeness of information and process applications for prospective applicants.
• Performs related work as required.

Minimum Education And Experience Requirements

Requires a high school diploma or GED; supplemented by one (1) year of clerical or administrative support experience; or any equivalent combination of education, training, and experience.

Physical Demands

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• None.

Special Certifications And Licenses

• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Requires Notary Public. (obtained after employment)
• Ability to be Bonded.
• Requires Court Clerk Certification (obtained after employment)
• Ability to be Deputized

Americans With Disabilities Act Compliance

Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Proposed Compensation

$20.93 - $20.93

Additional Recruiting Instruction

Bell County reserves the right to close or extend any job posting at any time, regardless of the posted closing date.

Work Shift

Office Hours (United States of America)

Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.