Communication Specialist - Sheriff's Dept.

Bell County, Texas; Belton (TX); On-site; USD 27,000 - 29,000; Full time

Job summary

Bell County in Central Texas seeks a dedicated dispatcher to support the Courts and Transportation Division and Animal Control. You will handle calls, enter and retrieve critical records, and manage protective orders in alignment with TCIC/NCIC standards.

The role requires a high school diploma or equivalent, English proficiency, and the ability to obtain a Basic Telecommunicator license plus CPR certification within the first year. Valid driver’s license is required.

Qualifications

• High school diploma or equivalent with required training.
• English reading, writing and speaking proficient.
• Must obtain Basic Telecommunicator license within first year and CPR certification.

Responsibilities

• Answer calls and dispatch for the Courts and Transportation Division and Animal Control.
• Enter, retrieve, and transmit information regarding warrants, vehicle registration, driver’s licenses, and records per TCIC/NCIC.
• Manage Protective Orders for Bell County per TCIC/NCIC requirements.
• Enter and modify Conditions or Bonds per TCIC.
• Assist the public with general information.
• Maintain alarm calls for remote alarms in county buildings.
• Enter and maintain vacation/close patrol watch files.
• Perform related duties as required.

Skills

Public interaction

English proficiency

Education

High school diploma or equivalent

Basic Telecommunicator license (TX)

Job description

Come work at a place where we strive to promote and create a safe community. We take pride in living and working in Central Texas and are looking for exceptional talent to join our team.

Job Description: The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

Duties and Responsibilities

• Answers calls and dispatches for the Courts and Transportation Division and the Animal Control Unit.
• Operates computer equipment to enter, retrieve, and transmit information regarding warrants, vehicle registration, driver’s licenses, criminal history, stolen articles, and wanted and missing persons in accordance with requirements of the Texas Crime Information Center and National Crime Information Center (TCIC/NCIC).
• Operates computer equipment to manage Protective Orders for Bell County and smaller jurisdictions within Bell County in accordance with requirements of TCIC/NCIC.
• Enters, modifies, clears, and cancels Conditions or Bonds for Bell County in accordance with requirements of TCIC.
• Aids and assists the public with general information.
• Manages and maintains alarm calls for remote alarms in other county-owned buildings.
• Enters and maintains files about vacation watch and close patrol watch.
• Performs related work as required.

Minimum Education and Experience Requirements

High school diploma or equivalent supplemented by required training; or equivalent combination of education, training and experience.

Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Special Certifications and Licenses

• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Must be able to read, write, and speak the English language.
• Must obtain a Basic Telecommunicator license from the Texas Commission on Law Enforcement, and a basic CPR certification within the first year of employment.

Americans with Disabilities Act Compliance

Bell County is an Equal Opportunity Employer.

ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Additional Qualifications

Proposed Compensation: $19.93 - $21.14

Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.

Mission Statement. The government of Bell County, Texas exists to promote and sustain a superior quality of life in Central Texas. In partnership with our communities and citizens, we pledge to deliver cost-effective services in a personal, responsive, and innovative manner.

Government of Bell County Values

• Public Safety for all citizens
• Responsibility and accountability
• People as our most important resource
• Achievement of positive solutions to every problem
• Positive liaisons with local government organizations
• A county that is renowned for its beauty and cleanliness
• Taking pride and achieving the highest quality in all we do
• An open, accessible government, where citizen involvement is vital
• Fairness, integrity, and trust as essential qualities of ethical governance
• Encouragement of progressive thinking through employee involvement and teamwork
• Citizens as customers, deserving the highest quality of services delivered by a local government.

Learn more about Bell County