DEPUTY CLERK / CASHIER

County of York; York (York County); On-site; USD 38,000 - 52,000; Full time

Job summary

The County of York is seeking a Deputy Clerk Cashier to handle payments for Court Costs, Fines, and Restitution while delivering excellent customer service at the Costs and Fines window. The role involves greeting visitors, answering inquiries, and coordinating with other offices as needed.

You will respond to emails, calls, and in-person requests while supporting the court with real-time case assessments. Qualifications include cashiering experience and strong communication skills.

Qualifications

• Previous cashiering experience preferred.
• Experience in customer service or public-facing roles is a bonus.
• Ability to communicate via email, phone and in person.

Responsibilities

• Process payments by cash, check, money order, credit card and ACH.
• Balance cashier drawer at end of day.
• Monitor and assess cases from court hearings daily.
• Respond to voicemails, phone calls and email inquiries.

Skills

Cash handling

Customer service

Public facing role

Communication

Education

High school diploma or equivalent

Tools

Microsoft Teams

Job description

Description

At the Clerk of Courts Office, our Deputy Clerk Cashiers play a pivotal role in the Court System. A Deputy Clerk Cashier is not only responsible for the acceptance of payments to be applied to Court Costs, Fines, and Restitution; but also responsible for providing exceptional customer service to all individuals who come to the Costs and Fines Counter, greeting and assisting individuals inquiring about payments, balances, and monies owed. As a Deputy Clerk Cashier, you will be expected to communicate well with the other members of your team, respond to inquiries via email, telephone, and in person, and perform assessments of cases that are being disposed of in the courtroom in real time. Previous experience in cashiering and customer service or public facing roles is a bonus! We strongly believe that it’s important to have a work-life balance here in the Clerk of Courts Office, and our employees are entitled to 13 paid holidays, excellent benefits, and a steady work schedule of Monday – Friday from 8:00 AM – 4:30 PM. We’re excited to hear from you about why you feel that you would be the perfect fit for this role!

Requirements

• Processing payments by cash, check, money order, credit card and ACH.
• Monitoring cases to be assessed from various court hearings on a daily basis.
• Assessing bills received from various other offices.
• Responding to voicemails, answering phone calls, and responding to email inquiries.
• Resolve issues and respond to inquiries at the Costs and Fines window.
• Balance cashier drawer at the end of each day.
• Process wage attachments and paid in full letters.
• Process daily deposit.
• Communicate with other team members utilizing Microsoft Teams.
• Reply to members of other county offices in a polite and respectful manner.
• Send Wage Attachment information by first class mail for ARD’s.
• Perform assessments of cases to be considered for the ARD Program at the request of the District Attorney’s Office.
• Other reasonable duties as assigned by Supervisor.