DEPUTY CHIEF INFORMATION OFFICER

Louisiana; Natchitoches (LA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Deputy Chief Information Officer to lead and enhance campus technology initiatives. This pivotal role requires a dynamic leader with extensive IT experience and a proven track record in management. You will oversee critical technology infrastructure, ensuring high levels of system availability and user satisfaction. The successful candidate will foster a collaborative environment, drive strategic planning, and implement innovative solutions to improve user experiences. If you are passionate about technology and leadership, this opportunity is perfect for you.

Qualifications

• 7+ years of IT experience with 3 years in a supervisory role.
• Strong leadership and communication skills are essential.

Responsibilities

• Provide vision and oversight for campus technology and infrastructure.
• Develop policies for technology infrastructure and user access.

Skills

Leadership

Communication Skills

Project Management

Technical Oversight

Strategic Planning

Education

Bachelor's Degree

Master's Degree

Tools

Ellucian Banner

Help Desk Services

Telecommunications

Job description

Northwestern State University is currently accepting applications for a

Deputy Chief Information Officer.

*This posting will be advertised for five (5) days, and is open to NSU Employees ONLY*

Review of applications will begin immediately and continue until the position is filled.

To Apply, please submit the following:

• Professional Resume
• Contact information for three (3) professional references

The successful candidate will be subject to a background check, as a condition of employment.

Minimum Requirements

• Bachelor's Degree required, Master’s preferred.
• Minimum of seven (7) years of I.T. experience, with three (3) years supervisory experience or a comparable combination of education and experience.
• Demonstrated leadership and management style that motivates others and creates a collaborative work environment.
• Excellent verbal and written communication skills.
• Provide vision, leadership, guidance, and oversight for campus technology and infrastructure to achieve high levels of system availability, usability, security, and customer service.
• Provide oversight of the technology infrastructure including User Support, Help Desk Services, Telecommunications and Networking, System Services, and core application services such as email, content management systems, and video services. Paramount to these are the administrative hardware and networking services that support the Ellucian Banner suite of administrative ERP applications.
• Identify and propose new technologies and systems to improve end user experiences.
• Present reports on the university's technology status, goals, and progress.
• Establish metrics and assessments for strategic planning for managing effectiveness and for measuring impact.
• Develop and maintain an appropriate organizational structure that supports the needs of the institution.
• Maintain an enterprise-wide disaster recovery and business continuity plan.
• Identify opportunities for the appropriate and cost-effective investment of financial resources in technology.
• Oversee an effective computer and network security plan for the campus.
• Develop policies and procedures surrounding technology infrastructure and user access.
• Develop, track, and control an annual operating budget.
• Supervise staff in accordance with university personnel policies.
• Communicate proposed strategies via regular written and in-person communications with the organization's executives, department heads, and end users.
• Ensure continuous delivery of services through oversight of service level agreements with end users and monitoring of system performance.
• Define and communicate University plans, policies, and standards for acquiring, implementing, and improving technology.
• Perform all other duties as assigned.

About the Company

Louisiana (/luˌiːziˈænə/, /ˌluːzi-/) or La Louisiane is a state in the Deep South and South Central regions of the United States.