Deputy Associate Commissioner Regional Operations

SupportFinity™; Austin (TX); On-site; USD 153,593 - 160,212; Full time

Benefits offered by this job

100% employee health insurance

Defined benefit pension plan

Generous time off benefits

Job summary

SupportFinity™ is looking for a Deputy Associate Commissioner for Regional Operations in Austin, Texas. This role involves overseeing regulatory operations in child care, providing leadership to ensure safety and compliance. The ideal candidate will have a Bachelor’s degree and over 5 years of management experience.

The position comes with full-time benefits, including health insurance and career advancement opportunities.

Qualifications

• 5+ years of experience in operational/administrative management.
• Experience managing complex projects impacting multiple units.

Responsibilities

• Oversee and manage resources to achieve departmental goals.
• Plan and administer inspection programs.
• Monitor performance to ensure regulatory compliance.
• Develop partnerships with stakeholders.
• Represent CCR in various capacities.

Skills

Leadership

Project management

Regulatory knowledge

Education

Bachelor’s degree

Job description

Deputy Associate Commissioner Regional Operations

Functional Title: Deputy Associate Commissioner Regional Operations

Job Title: Director IV

Agency: Health & Human Services Comm

Department: CCL Assoc Comm - SO Admin

Posting Number: 14349

Closing Date: 09/10/2026

Posting Audience: Internal and External

Occupational Category: Management

Salary Range: $13,762.88 - $14,356.00

Pay Frequency: Monthly

Salary Group: TEXAS-B-29

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 35%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Under the direction of the Associate Commissioner for Child Care Regulation (CCR), the Deputy Associate Commissioner (DAC) for Regional Operations participates in the development and communication of the strategic direction for Child Care Regulation (CCR) and effectively communicates the Regulatory Services Division (RSD) vision to Health and Human Services Commission (HHSC) leadership, staff, providers, elected officials, and other stakeholders. The DAC is responsible for providing oversight and directing the regional field operations of the Day Care, Residential Child Care and Heightened Monitoring programs. The DAC provides leadership and management of a delicate field monitoring system and one that must ensure the health, safety, and well‑being of children receiving services from child‑care facilities. This position is responsible for providing a fair and transparent regulatory structure that promotes health, safety and well‑being of children and youth receiving services within regulated child‑care operations. The Deputy Associate Commissioner leads the department with integrity and transparency and works closely with the Associate Commissioner and other levels of RSD leadership, to ensure proper communication. This position is responsible for identifying risks and areas for Regulatory Reform within regional field operations. The Deputy Associate Commissioner must understand regulatory best practices, possess a demonstrated ability to work with other regulatory programs and other agencies, and skill in implementing innovative approaches that provide quality, consistent, efficient, and accountable regulation of child‑care facilities. This position will travel to each district on a quarterly basis and is responsible for observing inspections and investigations of regulated facilities to ensure proper application of state and federal regulations. This position has extensive latitude for the use of initiative and independent judgment and must be able to effectively communicate with HHSC leadership and staff.

Essential Job Functions

• EJF 1 – Oversees and manages resources of the department to achieve goals and objectives in a fiscally responsible manner. Provides effective leadership, management, and oversight to the Directors of Field, Regional Directors, and Managers in the field for day care and residential child‑care teams within Child Care Regulation. Accountable for efficient and effective field operations by ensuring staff are properly trained. The DAC must develop strategic techniques to maximize productivity and work quality. Manages and develops staff by reviewing performance data, staff consultations, training and performance appraisals. Responsible for selection and hiring, assigning work, recommending personnel disciplinary actions, and scheduling and approving leave. (30%)
• EJF 2 – Plans, implements, and administers diverse inspection and investigation programs to meet agency objectives including making major program management decisions impacting statewide agency operations, other state agencies and large numbers of stakeholders and agency resources. Reviews and evaluates impact of proposed federal and state laws on program operations. (30%)
• EFJ 3 – Sets expectations and monitors Child Care Regulation performance to ensure regional field operations function in a manner consistent with federal and state regulations, agency policies and procedures, and the RSD guiding principles. Anticipates new or changing statute and coordinates with internal stakeholders to develop strategies to address changes. (20%)
• EFJ 4 – Leads the development of partnerships with internal and external stakeholders. Promotes partnerships by encouraging stakeholder collaboration and participation in opportunities to define desired outcomes for Child Care Regulation. Responsible for responding timely to provider concerns and encouraging regulatory provider engagement. Work toward achieving regulatory reform desired goals and objectives. (10%)
• EJF 5 – Represents CCR and makes presentations, provides information, or testifies to legislative offices or committees, other state and federal agencies, and other organizations regarding division programs and services, and performs other duties as assigned. (10%)

Knowledge, Skills and Abilities

• Proven leadership and demonstrated management skills of programs and issues involving diverse staff and stakeholders.
• Demonstrated ability to effectively manage competing priorities.
• Knowledge in applying leadership principles and techniques.
• Knowledge of state and federal laws, regulations, policies, rules, and requirements of government agencies.
• Knowledge of state and federal legislative process, finance administration, and provider administration.
• Knowledge of the legislative process.
• Knowledge of budget, financial, and/or contract management.
• Knowledge of information technology, legal processes, and business services.
• Skilled in strategic planning and developing and implementing goals and objectives, policies, and procedures.
• Skilled in analyzing and evaluating complex program and policy issues.
• Skilled in communication, working with people under pressure, negotiating among multiple parties, resolving conflicts, and establishing and maintaining effective working relationships with internal and external stakeholders and governmental entities.
• Demonstrated experience or ability in dealing with large human services agency budget, personnel, and administrative issues.
• Ability to develop and implement organizational vision.
• Ability to plan, assign, and/or supervise the work of others.
• Ability to set and manage priorities.
• Ability to explain complex ideas and issues in understandable terms.
• Ability to interpret and communicate policies and procedures.
• Ability to work under stress of pressing deadlines and competing priorities.
• Ability to use innovative thinking to create programmatic change.
• Ability to communicate effectively with the Associate Commissioner and other levels of leadership.

Initial Screening Criteria

• Bachelor’s degree from an accredited college or university.
• Experience in public administration or in a government regulatory field.
• Experience managing complex projects and initiatives impacting multiple units, departments, or divisions; minimum of 5 years of experience in an operational/administrative management role directing professional staff; experience directing and managing staff distributed across multiple geographic areas is preferred.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on‑line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.