DEPT ASSISTANT -OCCUPATIONAL MEDICINE

Oaklawn-Hospital; Marshall (MI); Presencial; USD 19.000 - 30.000; Jornada completa

Descripción de la vacante

Oaklawn-Hospital in Marshall, MI is seeking a Department Assistant & Biller for the Occupational Medicine department. The role handles clerical duties, patient check-in, registration, and billing including Workers' Comp, while maintaining the EMR and coordinating referrals and imaging.

The ideal candidate has an associate degree or equivalent, strong communication skills, and experience with EHR and billing software.

Formación

• Associate degree or equivalent; medical office experience preferred.
• Excellent telephone, written communication and interpersonal skills.
• Ability to manage multiple tasks with high productivity.
• HIPAA privacy knowledge preferred.

Responsabilidades

• Handles administrative duties within the office and maintains an organized occupational health office.
• Greets and checks in occupational health patients and Oaklawn employees.
• Patient registration and scheduling.
• Processes and completes all Occupational Health coding and billing including Workers Comp.
• Maintains Electronic Medical Record by scanning necessary documents.
• Coordinates scheduling of imaging, referrals, and therapy.
• Inventories, orders and maintains office supplies.

Conocimientos

Communication skills

Multitasking

Attention to detail

Data entry

Educación

Associate’s degree or equivalent

Herramientas

EHR system

Billing software

Microsoft Office

Descripción del empleo

Contact information

• Location 215 East Mansion Street,Marshall, MI, 49068,United States
• Employee Type FT Non-Exempt

Description

POSITION TITLE: Department Assistant & Biller

DEPARTMENT: Occupational Medicine

FLSA STATUS: Non-exempt

REPORTING RELATIONSHIP: Director of Emergency Services

Job Summary

Handles administrative duties within the office and performs clerical duties to maintain an organized occupational health office. Assists in maintaining the line of communication between the employer, occupational medicine patient, Oaklawn employees, and clinical staff.

Essential Functions

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Prepares the lobby for opening and close, including locking and/or shutting off equipment.
• Answers incoming calls scheduling appointments, answering questions, and taking messages as appropriate.
• Greets and checks in occupational health patients and Oaklawn employees.
• Patient registration and scheduling.
• Maintains prior authorizations for treatments.
• Interviews and assists occupational health patients and Oaklawn employees with completion of documents as needed
• Processes and completes all Occupational Health coding and billing including Workers Comp.
• Processes incoming mail and faxes.
• Maintains Electronic Medical Record by scanning necessary documents.
• Evaluates daily schedules to accommodate clinic flow and minimize missed appointments.
• Communicates with the clinical staff to ensure all appropriate information is gathered.
• Assists with scheduling imaging appointments.
• Coordinates scheduling of specialty referrals.
• Coordinates the scheduling of Physical therapy and occupational therapy.
• Assists with implementation of departmental projects.
• Inventories, orders, and maintains all office supplies.
• Assists with quality assurance initiatives.

Minimum Qualifications

18 years of age.

Knowledge, Skills & Abilities

Associate’s degree or equivalent formal education is preferred; medical office experience preferred. Excellent telephone, written communication and interpersonal skills; ability to prioritize multiple tasks while maintaining focus and effectiveness, maintaining a high productivity level to maximize the productivity of the department; excellent analytical and problem-solving skills; experience with data extraction from multiple information systems; proficiency in a variety of computer software programs and/or systems is required, experience using email, electronic calendar, word-processing, and spreadsheets; able to work independently. Good attendance is an essential element of this position. Experience using EHR desired. Willing to participate in available continuing education programs periodically to enhance job performance, skills, and knowledge. Demonstrated knowledge of patient right to privacy by following the HIPAA Privacy and Security policies and procedures.

Working Conditions

Must work in a busy office and public environment while maintaining a friendly demeanor during all interactions with diverse populations of patients, employers, and various medical personnel.Potential exposure to blood/body fluids and contagious disease.

Physical Requirements

Constantly sit, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently walk, bend/twist. Occasionally lift/carry 1 to 25 lbs.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Requirements

Excellent communication skills, the ability to work in a fast-paced environment where multi-tasking is a must. Punctual and reliable, professional, a team player, strong computer skills, excellent customer service skills, and excellent service recovery skills.