Depot Service Technician

BD; Zelienople (Butler County); On-site; USD 45,000 - 65,000; Full time

Job summary

BD, a leader in medical technology, seeks a Depot Service Technician responsible for troubleshooting and servicing electro-mechanical medical devices. The role requires technical skills, including understanding of electrical schematics and hands-on experience in a fast-paced environment. Successful candidates will thrive in team settings and have a passion for improving health outcomes.

Qualifications

• 1-2 years relevant experience or 3-5 years in a comparable environment.
• Knowledge of ServiceMax management system.
• Ability to read and understand CAD drawings.

Responsibilities

• Troubleshoots and repairs electro-mechanical medical devices.
• Documents service work according to corporate standards.
• Operates test equipment and tracks customer equipment.

Skills

Troubleshooting electronics

Understanding electrical schematics

Technical competence

Communication skills

Attention to detail

Education

Associate's degree in electronic engineering technology

Tools

AutoCAD

Job description

Job Description Summary

The Depot Service Technician is responsible for troubleshooting, disassembly, testing, and assembly of electro-mechanical medical devices. All service work performed must be clearly documented in the approved Service/Complaint Handling System (ServiceMax). Works from documented procedures, work instructions, engineering drawings, or sketches as defined in the BDZ/Dymax Quality System.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities

• Performs wiring, soldering, assembling and test of electronic components, subassemblies and end item products.

• Sets up and operates test equipment and records measurements.

• Able to understand and document issues related to returned devices returned for service.

• Investigates, confirms original complaint, repairs and calibrates customer returned equipment.

• Documents the activities required to repair returned equipment per corporate standards and local procedures.

• Tracks customer owned equipment through the Service Management System.

• Participates in the development of local documentation for servicing equipment.

• Maintains working knowledge of company policies and procedures, ISO and FDA requirements.

• Must be able to prepare and maintain appropriate documentation related to the product servicing, the process taken toward resolution, and the results.

• Should possess the ability to work with minimum supervision.

• Performs Quality Control (QC) testing, final inspection, and/or functional verification as needed.

• Other duties as assigned.

Qualifications

• Must be knowledgeable in troubleshooting electronics and hydraulic circuits, and able to read and understand electrical schematics and CAD drawings (e.g. AutoCAD).

• Refrigeration and hydraulic background preferred but not required.

• Independently coordinates assignments.

• Must possess a high level of technical competence.

• Identify any negative trends for the devices serviced.

• Demonstrated ability to interpret and comprehend specifications, procedures, and use of hand tools.

• Can effectively work in a team setting and communicate effectively across the department.

• Performs job with accuracy and attention to detail.

• Knowledge of the Servicemax Service Management System and general computer skills.

Education and Experience Required:

• An associate's degree in electronic engineering technology with 1-2 years related experience, applicable military experience, or a minimum 3-5 years experience in a comparable environment is preferred. Medical Device or Biomedical Engineering experience is a plus.

Physical Demands:

• Regularly required to stand, walk, sit, and use hands to manipulate, handle, or configure equipment and tools. The employee is occasionally required to stoop, kneel, or crouch. May occasionally lift objects up to 100 lbs

Environment:

• While performing the duties of this job, the employee will be in a manufacturing environment. Must be able to work in a team-oriented, fast-paced environment.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#earlycareer

Required Skills

Optional Skills

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Primary Work Location

USA PA - Zelienople

Additional Locations

Work Shift

US BD 1st Shift 7am-330pm (United States of America)

About the company

210136 Becton, Dickinson and Company, commonly known as BD, is an American multinational medical technology company that manufactures and sells medical devices, instrument systems, and reagents.

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