Depot Distribution Operations Leader

Restaurant Technologies; Detroit (MI); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

15% bonus potential

Job summary

Restaurant Technologies is seeking an Operations Manager (Distribution) to lead the depot’s distribution operations, drive safety, service quality, and financial performance while partnering with service functions. This hands-on leader will optimize workforce, route execution, and asset management in a fast-paced field setting.

Based in Canton, MI, the role reports to the General Manager and offers bonus potential up to 15% plus a schedule to meet client needs; strong leadership and analytical

Qualifications

• 2-4 years of experience in operations, distribution, logistics, or a route-based environment.
• Experience leading people, teams, or daily operations (formal or informal leadership)
• Ability to coach, develop, and hold frontline employees accountable
• Comfortable working in a fast-paced, hands-on environment
• Basic understanding of safety practices and regulated environments
• Ability to use data and metrics to manage performance and solve problems
• Willingness to lead from the front and be actively engaged in daily operations
• High school diploma or equivalent required
• Bachelor’s degree or equivalent experience

Responsibilities

• Lead and develop a high-performing team through coaching, accountability, recognition, documentation and ongoing development while maintaining strong engagement and retention
• Build leadership capability within the team through coaching, and talent development
• Foster a safety-first culture by implementing and enforcing safety policies, procedures, and regulatory compliance (OSHA, DOT, and company standards)
• Actively coach team members to reinforce safe driving behaviors and operational discipline
• Drive workforce planning including recruiting, hiring, onboarding, scheduling and time management, performance management, and retention to ensure operational readiness
• Oversee fleet performance and maintenance to support distribution execution
• Ensure completion of pre- and post-trip inspections, preventative maintenance, and monitoring of uptime/downtime metrics along with performing fleet walks
• Create and sustain a customer-focused culture by ensuring service delivery meets customer expectations
• Partner cross-functionally to resolve issues and support customer retention
• Oversee distribution execution including delivery of fresh cooking oil and collection of used cooking oil across assigned routes
• Ensure high service levels, route efficiency, and consistent operational performance
• Perform timely route reconciliation to ensure accurate delivery volumes are captured, billed, and invoiced to customers correctly
• Manage labor utilization and scheduling to drive productivity, control overtime, and align staffing with customer demand
• Ensure accurate inventory to support operations and customer demand, including routine cycle counts, and coordination of tanker delivery schedules

Skills

People leadership

Safety ownership

Workforce planning

Fleet management

Customer focus

Operations execution

Inventory control

Financial acumen

Education

Bachelor's degree or equivalent

Job description

Restaurant Technologies is seeking an Operations Manager (Distribution) to lead the depot’s distribution operations, drive safety, service quality, and financial performance while partnering with service functions. This hands-on leader will optimize workforce, route execution, and asset management in a fast-paced field setting.

Based in Canton, MI, the role reports to the General Manager and offers bonus potential up to 15% plus a schedule to meet client needs; strong leadership and analytical