Deposits & Returns Operations Specialist I

Woodforest National Bank; The Woodlands (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Woodforest National Bank in Texas-The Woodlands is seeking a Returns Specialist I to provide administrative and customer service support for deposit operations bookkeeping, focusing on rejected transactions and remotely created check disputes.

This entry-level role requires 1–2 years in banking or financial services operations, basic accounting knowledge, and strong data entry skills. The position offers a full-time schedule and opportunities to grow within a privately owned, employee-owned bank.

Qualifications

• 1–2 years of banking or financial services operations experience.
• Bookkeeping or deposit operations experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Reviews deposits; posts rejected items to correct accounts; ensures items balance daily.
• Processes payments to cover negative balances or branch approvals.
• Prioritizes daily functions to meet service level agreements.
• Processes chargebacks and related notifications; manages holds as needed.
• Reconciles end-of-day work and saves completed packets.

Skills

Data entry

Analytical skills

Customer service

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Banking software

Job description

Woodforest National Bank in Texas-The Woodlands is seeking a Returns Specialist I to provide administrative and customer service support for deposit operations bookkeeping, focusing on rejected transactions and remotely created check disputes.

This entry-level role requires 1–2 years in banking or financial services operations, basic accounting knowledge, and strong data entry skills. The position offers a full-time schedule and opportunities to grow within a privately owned, employee-owned bank.