Consumer Banking – Deposit 2.0, Product Manager – Vice President

JPMorgan Chase & Co.; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX seeks a Product Manager for the Consumer Banking Deposits 2.0 team to lead the end-to-end lifecycle, voice the customer, and develop profitable products that deliver client value.

You will guide launches, gather feedback, and ensure scalable, resilient solutions through collaboration with tech, design, risk, ops, and legal teams. You will drive discovery, manage the backlog, and track key success metrics, using data and customer insights to inform prioritization

Qualifications

• 5+ years of experience in product management or a related domain.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Ability to lead product life cycle activities from discovery to value management.

Responsibilities

• Develop a product strategy and vision that delivers value to customers.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the roadmap.
• Own, maintain, and develop the product backlog to support the strategic roadmap and value proposition.
• Build framework and track product metrics including cost, features, risk posture, and reliability.
• Partner with technology, design, operations, risk, legal, and controls teams to deliver customer-centric deposits products.
• Use customer insights, market trends, and performance metrics to identify opportunities for enhancement and growth.
• Drive product execution through prioritization, stakeholder alignment, and delivery of strategic initiatives across the deposits portfolio.

Skills

Product management experience

End-to-end product lifecycle

Stakeholder management

Data-driven decision making

Communication skills

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Consumer Banking Product: Deposits 2.0 team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to bring a product to market, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and track the product's key success metrics, including cost, features and functionality, risk posture, and reliability
• Partner with technology, design, operations, risk, legal, and control teams to deliver customer-centric deposit products and capabilities
• Utilize customer insights, market trends, competitive analysis, and performance metrics to identify opportunities for product enhancement and growth
• Drive product execution through prioritization, stakeholder alignment, business case development, and delivery of strategic initiatives across the deposits product portfolio

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated ability to analyze complex business problems and translate customer needs into scalable product solutions
• Experience using data, insights, and customer feedback to influence product strategy, prioritization, and decision-making
• Strong stakeholder management, communication, and collaboration skills with the ability to influence partners across a matrixed organization
• Demonstrated ability to make data-driven decisions using metrics and customer insights to inform prioritization and delivery
• Strong written and verbal communication skills, including the ability to present product strategy, roadmap, and outcomes to diverse audiences

Preferred Qualifications, Capabilities, and Skills

• Demonstrated experience working in a highly matrixed, complex organization
• Experience supporting consumer banking, deposits, payments, or related financial services products
• Knowledge of banking regulations, operational risk, controls, and compliance considerations associated with customer-facing products
• Experience partnering with agile technology teams to deliver digital product enhancements and customer experience improvements