Deposit Product Coordinator

Royal Credit Union; Chippewa Falls (WI); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k employer match

Paid family leave

Vacation and sick time

Tuition assistance

Employee assistance programs

Job summary

Royal Credit Union seeks a detail-oriented Deposit Product Coordinator to support Business and Consumer deposit products, coordinate system testing, and update configurations across core and digital platforms.

You will partner with Business Services, Digital Accounts, Operations, IT, and Compliance to ensure accurate, compliant delivery of deposits while thriving in a collaborative environment that values growth and community impact.

Qualifications

• Bachelor’s Degree or equivalent in business, finance, or related field
• Foundational understanding of deposit products and how they operate across core and digital channels
• Experience with digital banking platforms and core systems is preferred
• Strong attention to detail, data accuracy, and testing capabilities

Responsibilities

• Provide day-to-day support for deposit products and assist with development and implementation
• Coordinate testing, configuration, reporting, and documentation across channels
• Collaborate with Business Services, Digital Accounts, Operations, IT, and Compliance
• Ensure accurate, compliant delivery of deposit products and services

Skills

Attention to detail

Data accuracy

Testing coordination

Cross-team collaboration

Education

Bachelor’s Degree or Equivalent in Business/Finance

Tools

Digital banking platforms

Core banking systems

Job description

Are you detail-oriented and interested in how deposit products and digital banking systems work together? Become a Deposit Product Coordinator at Royal Credit Union! In this role, you’ll support business and consumer deposit products, coordinate system testing and updates, and partner across teams to help ensure products and services are delivered accurately and consistently.

Why Royal?

• Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
• Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
• Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
• Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
• Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:

The Deposit Product Coordinator provides day-to-day support for and assists with the development and implementation of Business and Consumer deposit products, features, functionality, and related systems across core and digital platforms. This role assists with product support, system configuration activities, testing coordination, reporting, and documentation to ensure consistent, accurate, and compliant delivery of deposit products and services.

The position partners closely with Business Services, Digital Accounts, Operations, IT, and Compliance teams to support product performance and system functionality across all channels.

Our Commitment To You:

• Compensation: $29.26 – 32.45 per hour (candidates with significant related experience may be higher)
• Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!

What’s Needed For This Position:

• Bachelor’s Degree or the Equivalent in Experience in business, finance, or related field preferred.
• Must be bondable upon hire.
• Foundational understanding of Business and Consumer deposit products, including how account features, structures, and services function across core and digital channels.
• Working knowledge of digital banking platforms and core systems, with the ability to support system configuration activities, product maintenance, testing, and issue resolution under guidance.
• Strong attention to detail and accuracy when validating data, reconciling information, maintaining documentation, and supporting product, audit, security, and compliance requirements.
• Ability to analyze data, identify issues or trends, document findings, and assist with testing activities such as developing test plans, tracking defects, validating results, and supporting resolution efforts.
• Strong communication, collaboration, organization, and time-management skills, with the ability to partner across teams and manage multiple priorities in a fast-paced environment.

We’d Love To See:

• 2+ years of experience in financial services, deposit operations, digital banking, or related support roles.
• Experience with core or digital banking systems, reporting tools, or data analysis preferred.

Work Schedule:

• Full-Time, working approximately 40 hours per week.
• Hours and shifts vary between 8:00am – 5:00pm Monday through Friday, and with occasional evening and weekend hours as needed.
• Hybrid and remote work available if certain criteria are met and after initial onboarding period.

Training:

• Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out-of-town learners may be eligible for reimbursement of travel and lodging expenses, subject to Royal's travel and expense reimbursement guidelines.
  • Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization.