Deposit Product Coordinator

Royal-Credit-Union; Chippewa Falls (WI); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Compensation: $29.26–$32.45 per hour

Benefits package including health, 401

Job summary

Royal Credit Union in Chippewa Falls is seeking a Deposit Product Coordinator to support business and consumer deposit products, coordinate system testing, and partner across teams to ensure accurate delivery of deposit products and services.

You will work with Business Services, Digital Accounts, Operations, IT, and Compliance to support product performance and system functionality across all channels in a hybrid/remote-friendly environment, with onboarding at Eau Claire training per policy.

Qualifications

• Bachelor’s Degree or the Equivalent in Experience in business, finance, or related field preferred.
• Proven ability to analyze data, validate information, and support testing activities.
• Strong communication and collaboration across teams in a fast-paced environment.

Responsibilities

• Provide day-to-day support for deposit products and related systems across core and digital platforms.
• Coordinate system testing, reporting, and documentation to ensure accurate and compliant delivery.

Skills

Attention to detail

Data analysis

Communication

Education

Bachelor’s Degree or equivalent in business/finance

Job description

Business Resource Center - Chippewa Falls, 1090 Technology Way, Chippewa Falls, Wisconsin, United States of America

Job Description

Posted Tuesday, September 8, 2026 at 6:00 AM

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you’re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Are you detail-oriented and interested in how deposit products and digital banking systems work together? Become a Deposit Product Coordinator at Royal Credit Union! In this role, you’ll support business and consumer deposit products, coordinate system testing and updates, and partner across teams to help ensure products and services are delivered accurately and consistently.

Why Royal?

• Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
• Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
• Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
• Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
• Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:

The Deposit Product Coordinator provides day-to-day support for and assists with the development and implementation of Business and Consumer deposit products, features, functionality, and related systems across core and digital platforms. This role assists with product support, system configuration activities, testing coordination, reporting, and documentation to ensure consistent, accurate, and compliant delivery of deposit products and services.

The position partners closely with Business Services, Digital Accounts, Operations, IT, and Compliance teams to support product performance and system functionality across all channels.

Our Commitment To You:

• Compensation: $29.26 – 32.45 per hour (candidates with significant related experience may be higher)
• Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!

What’s Needed For This Position:

• Bachelor’s Degree or the Equivalent in Experience in business, finance, or related field preferred.
• Must be bondable upon hire.
• Foundational understanding of Business and Consumer deposit products, including how account features, structures, and services function across core and digital channels.
• Working knowledge of digital banking platforms and core systems, with the ability to support system configuration activities, product maintenance, testing, and issue resolution under guidance.
• Strong attention to detail and accuracy when validating data, reconciling information, maintaining documentation, and supporting product, audit, security, and compliance requirements.
• Ability to analyze data, identify issues or trends, document findings, and assist with testing activities such as developing test plans, tracking defects, validating results, and supporting resolution efforts.
• Strong communication, collaboration, organization, and time-management skills, with the ability to partner across teams and manage multiple priorities in a fast-paced environment.
• 2+ years of experience in financial services, deposit operations, digital banking, or related support roles.
• Experience with core or digital banking systems, reporting tools, or data analysis preferred.

Work Schedule:

• Full-Time, working approximately 40 hours per week.
• Hours and shifts vary between 8:00am – 5:00pm Monday through Friday, and with occasional evening and weekend hours as needed.
• Hybrid and remote work available if certain criteria are met and after initial onboarding period.

Training:

• Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out-of-town learners may be eligible for reimbursement of travel and lodging expenses, subject to Royal's travel and expense reimbursement guidelines.
  • Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization.

We will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Business Resource Center - Chippewa Falls, 1090 Technology Way, Chippewa Falls, Wisconsin, United States of America