Deposit Ops Analyst IV – Solve Complex Issues & Risk

Ally; Dresher (Montgomery County); Hybrid; USD 48,000 - 75,000; Full time

Benefits offered by this job

Time Off (paid)

401(k) matching

Relocation assistance

Job summary

Ally Financial seeks a Deposit Ops Specialist IV to serve as a primary contact for resolving complex operational issues. You will handle in-depth transactions, reviews, and audits within the Bank while delivering high-quality customer service and risk-aware decisions.

The role requires managing multiple projects, prioritizing deadlines, and working independently with minimal supervision. Eligible for Ally's comprehensive Total Rewards program and various benefits.

Qualifications

• 1+ years' experience in financial services preferred.
• Bachelor Degree or the equivalent combination of education and experience.
• Ability to manage multiple projects and assignments.
• Able to prioritize and meet deadlines.
• Ability to work independently with minimal supervision.
• Microsoft Office - Excel and PowerPoint

Responsibilities

• This role is responsible for various in-depth transactions, reviews and audits in the Bank.
• The role must ensure a high level of customer service and process decisions while minimizing risk to Ally Bank.
• The must compile with all statutes and requirements.
• This role recommends procedure/policy changes needed to avoid/reduce future new account issues.

Skills

Customer service

Risk management

Multi-tasking

Independent work

MS Excel

PowerPoint

Education

Bachelor Degree or equivalent

Job description

Ally Financial seeks a Deposit Ops Specialist IV to serve as a primary contact for resolving complex operational issues. You will handle in-depth transactions, reviews, and audits within the Bank while delivering high-quality customer service and risk-aware decisions.

The role requires managing multiple projects, prioritizing deadlines, and working independently with minimal supervision. Eligible for Ally's comprehensive Total Rewards program and various benefits.