Deposit Operations Specialist — Cross-Dept Support

Enterprise Bank & Trust; Farmington (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Enterprise Bank & Trust is seeking a Universal Deposit Operations Specialist to support daily operations across Deposit, Cash, and Specialized Deposits. The role requires accuracy, strong customer service, and the ability to work independently in a fast-paced environment.

The position emphasizes cross-training, participation in training, and adherence to policy and procedure to ensure timely, compliant processing of electronic payments and balancing tasks.

Qualifications

• High School or equivalent required.
• 2-3 years of relevant experience.
• Excellent mathematical, analytical, and organizational skills.
• Strong Customer Service.
• Ability to operate computers, adding machines and a variety of office equipment.

Responsibilities

• Assist banking units with researching Cash Vault, ATM/ITM and Teller balancing discrepancies.
• Process electronic payments and exceptions: returns, chargebacks, adjustments, overdraft decisions and non-post items.
• Cross-train in Deposit Operations, Cash Operations & Specialized Deposits.
• Provide superior service to internal and external customers.
• Participate in required training and complete General Service Requests (GSRs).
• Recognize problems with potential customer or regulatory impact and escalate.

Skills

Customer Service

Communication

Mathematical skills

Analytical skills

Time management

Education

High School Diploma or equivalent

2-3 years relevant experience

Tools

MS Office

Google Apps

Adobe PDF

Banking Software

Financial software systems

Job description

Enterprise Bank & Trust is seeking a Universal Deposit Operations Specialist to support daily operations across Deposit, Cash, and Specialized Deposits. The role requires accuracy, strong customer service, and the ability to work independently in a fast-paced environment.

The position emphasizes cross-training, participation in training, and adherence to policy and procedure to ensure timely, compliant processing of electronic payments and balancing tasks.