Deposit Operations Specialist - Multi-Dept Mastery

Enterprise Bank & Trust

Bridgeton (MO)

On-site

USD 42,000 - 70,000

Full time

9 days ago

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Job summary

Enterprise Bank & Trust in Bridgeton, MO is seeking a Universal Deposit Operations Specialist to support the day-to-day operations of Deposit Operations, Cash Operations and Specialized Deposits. This role requires accuracy in balancing, timely processing of items, and adherence to bank policies and procedures.

You will cross-train across departments, assist with electronic payments, and deliver superior service to internal and external customers.

Qualifications

High School or equivalent required.
2-3 years of relevant experience.

Responsibilities

Assist banking units with researching Cash Vault, ATM/ITM and Teller balancing discrepancies.
Responsible for electronic payment processing/exception item processing, including returns, chargebacks, adjustments, overdraft decisions and non-post item decisions.
Cross train in the functions of Deposit Operations, Cash Operations & Specialized Deposits.
Responsible for providing superior customer service to internal and external customers.
Assist with projects.
Participate in required training courses related to job.
Complete General Service Request (GSRs) for Deposit Operations, Cash Operations & Specialized Deposits.
Recognize problems that could have a customer or regulatory impact and elevate to the appropriate manager.
Perform other duties as assigned.