Deposit Operations Specialist — Banking Ops & ACH Expert

The Symicor Group; Oak Brook (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

The Symicor Group is seeking a Deposit Operations Specialist for our client in Oak Brook, IL. The role focuses on ensuring frontline staff have the tools to assist customers, follow regulations, and implement procedures accurately.

Responsibilities include processing debit card disputes, managing ACH tasks, overdraft handling, fraud checks on checks, and performing daily balancing and reconciliation across bank GLs. The position is on-site with a competitive hourly rate.

Qualifications

• Two years of Bank Operations, Debit Card processing, or related experience.
• Familiar with federal guidelines and compliance regulations.
• Excellent time management and communication skills.
• Ability to work independently and meet deadlines.

Responsibilities

• Process debit card disputes, fraud notifications, and lost/stolen alerts.
• Support daily ACH processes, including setting up ACH files and prenotes.
• Manage overdrafts and communicate with account officers when needed.
• Process incoming return items and review checks for potential fraud.
• Review holds and perform reconciliations across bank GLs and DDAs.
• Monitor Positive Pay decisions and process returns as required.
• Perform other Deposit Operations duties as assigned.

Skills

Time management

Communication

Attention to detail

Independent work

10-key calculator

Banking regulations knowledge

Education

High school diploma or GED

Tools

FISERV DNA

Job description

Deposit Operations Specialist – To $25/hr – Oak Brook, IL – Job # 3701

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our bank client is seeking to fill a Deposit Operations Specialist role in the Oak Brook, IL area. The chosen candidate will be responsible for ensuring frontline staff have the tools to help customers, adhere to regulations, and be aware of procedures and changes to procedures, ensuring our commitment to unparalleled service.

The opportunity has a generous hourly rate of up to $25/hr plus generous incentives and a benefits package. (This is not a remote position.)

Deposit Operations Specialist responsibilities include:

• Process debit card disputes, debit card fraud notifications, and lost/stolen alerts.
• Support the daily ACH process, which includes but is not limited to approving/setting up ACH Files, ACH incoming returns release, processing uncollected funds, and reviewing prenotes. Prepare reports for the ACH Committee and assist with preparing Annual ACH Reviews.
• Manage Overdrafts, including: monitor daily overdrafts for appropriate approvals, timely closing of the daily overdraft process, large dollar return notifications, if needed, reaching out to the account officer, sending notifications to the customers, closing stale overdrawn accounts as needed, and reporting them to ChexSystems.
• Process incoming return items (chargebacks) to include redepositing or charging back the item to the customer’s account, notifying the account officer of large or potentially fraudulent items, mailing notices, and placing holds as necessary.
• Mobile Deposits- Review deposited checks for proper endorsement and potential fraud items.
• Process exception items to include Non-post and Stop Pays.
• Review new holds for accuracy. Follow up with the Retail Team if any issues are found.
• Recons – Responsible for balancing and clearing differences on multiple bank GLs and internal DDAs.
• Positive Pay – Monitor that decisions have been made on all items. Process returns as needed.
• Review incoming checks for potentially fraudulent activity in addition to missing signature, two signatures required, check stock differences, and endorsement.
• Perform other Deposit Operations duties as assigned or required to back up the team.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience:

• Effective time management skills.
• Excellent oral and written communication skills to communicate with a wide range of internal and external contacts.
• Demonstrate logical judgment, be detail-oriented, and possess the ability to prioritize tasks.
• Ability to work independently, meeting deadlines.
• Ability to use 10 10-key calculator and other office equipment, including scanners, printers, and computers.
• Good working knowledge of applicable federal guidelines and compliance regulations.
• High school diploma or general education degree (GED). Minimum of two (2) years of Bank Operations, Debit Card processing, or related experience. Experience with FISERV DNA is a plus.

The next step is yours. Email us your current resume along with the position you are considering to:

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