Deposit Operations Specialist

axos; San Diego (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

Paid time off: Sick Leave, 3 weeks'vac

HSA or FSA benefits

401(k) with company match + 529 plan

Employee mortgage loan program and Axo

Job summary

Axos Bank is seeking a detail-oriented professional for Deposit Operations to support regular and recurring deposit operational and electronic banking functions. You will review fraud cases, help recover losses, and communicate with customers and institutions to mitigate risk.

The role emphasizes adherence to policies, attention to detail, and the ability to handle multiple tasks in a fast-paced banking environment.

Qualifications

• 4+ years' banking experience in a retail or operational environment.
• Knowledge in banking products and services
• Strong verbal and written communication skills
• Attention to detail and ability to multitask

Responsibilities

• Reviews, investigates and actions potential fraud cases and alerts to mitigate loss.
• Monitors and arrange for recovery of losses incurred by fraudulent activities.
• Take-action on questionable accounts by restricting, closing, or rejecting the opening of new accounts
• Assists account holders who are victims of fraudulent activity
• Maintain a working knowledge of fraud prevention guidelines and techniques
• Communicate via phone, email and/ or letters with other bank employees, account holders, and Financial institutions
• Escalates questionable activity via submission of Questionable Activity Report
• Verifies adherence to Bank policies, operating procedures and processes

Skills

Banking experience

Communication

Attention to detail

Multitasking

Job description

Axos Bank

Target Range: $20.00/Hr. - $27.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

• Eligible for an Annual Discretionary Cash Bonus Target: 10%
• Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

About This Job

Within Deposit Operations, responsible for a variety of regular and recurring deposit operational and electronic banking functions to support the overall bank deposit operations

Responsibilities:

• Reviews, investigates and actions potential fraud cases and alerts to mitigate loss.
• Monitors and arrange for recovery of losses incurred by fraudulent activities.
• Take-action on questionable accounts by restricting, closing, or rejecting the opening of new accounts
• Assists account holders who are victims of fraudulent activity
• Maintain a working knowledge of fraud prevention guidelines and techniques
• Communicate via phone, email and/ or letters with other bank employees, account holders, and Financial institutions
• Escalates questionable activity via submission of Questionable Activity Report
• Verifies adherence to Bank policies, operating procedures and processes

Qualifications:

• 4+ years' banking experience in a retail or operational environment
• Knowledge in banking products and services
• Strong verbal and written communication skills
• Attention to detail and ability to multitask

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)