Deposit Operations Specialist

First Hawaiian Inc.; Honolulu (HI); Hybrid; USD 26,000 - 30,000; Full time

Job summary

First Hawaiian Bank is seeking a Deposit Operations Specialist to join our EOS – Service Center. The role focuses on processing deposit operations exceptions and collaborating with EOS leaders to ensure accuracy and timely handling to minimize losses.

This position offers comprehensive training, competitive compensation and benefits, and a culture built on Caring, Character and Collaboration. Join a Hawaii-based bank with a 165-year history and a commitment to growth and service.

Qualifications

• High School diploma, GED, or equivalent experience.
• 1 year of back office or branch teller experience.
• 2+ years banking experience preferred.
• Knowledge of branch operations and compliance regulations.
• Knowledge of Retirement Savings Products and data maintenance.
• Knowledge of deposit operations processes and exceptions handling.
• Proficient in Microsoft 365.
• Excellent written and verbal communication skills.
• Able to handle confidential matters judiciously.
• Ability to manage multiple tasks and projects with attention to detail while meeting deadlines.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Punctual and highly organized with excellent time management skills.
• Must be highly motivated.

Responsibilities

• Process deposit operations exceptions and coordinate with EOS department leads to ensure timely, accurate handling.
• Maintain compliance with banking regulations and internal policies.
• Collaborate with team members to minimize losses and improve operational efficiency.

Skills

Attention to detail

Time management

Written and verbal communication

Teamwork

Confidentiality

Education

High School diploma or GED

Tools

Microsoft 365

Job description

Job Description

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking a Deposit Operations Specialist to join our EOS – Service Center.

Work Schedule

Monday - Friday 8:00AM - 5:00PM (Hours may vary)

Compensation

The hourly salary range for this role is $19.00 - $22.50/hr; commensurate with experience.

Responsibilities

In this role, you’ll be responsible for processing deposit operations exceptions and works closely with the EOS department leads and managers to assure exception items are handled accurately and appropriately within prescribed deadlines to avoid exposing the Bank and its customers to unnecessary losses.

Qualifications

The ideal candidate will have:

• High School diploma, GED, or equivalent experience required.
• Some college coursework in finance or business-related field and/or equivalent work experience preferred.
• 1 year of experience in back office (e.g., processing, operations) or branch teller experience required.
• 2+ years banking experience preferred.
• Knowledge of branch operations and compliance regulations highly desired.
• Knowledge of Retirement Savings Products and data maintenance.
• Knowledge of second day operations, such as Exceptions, Bank to Bank Adjustments, Return Items, Check Processing, and Deposit Maintenance Processing.
• Proficient in Microsoft 365 suite of applications.
• Excellent written and verbal communication skills.
• Able to handle confidential matters judiciously.
• Ability to manage multiple tasks and projects with attention to detail while meeting prescribed deadlines Strong attention to detail with high levels of accuracy as needed to create quality deliverables.
• Ability to work both independently and as part of a team.
• Punctual and highly organized with excellent time management skills.
• Must be highly motivated.

Benefits

We proudly offer a comprehensive benefits program for all employees.

We value you!

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers . Mahalo for choosing First Hawaiian Bank!

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

At First Hawaiian Bank, it all starts with YES!

Job Info

• Job Identification 140
• Job Category Enterprise-wide Services
• Degree Level High School Graduate
• Job Schedule Full time