Deposit Operations Representative (Overdraft Services)

F.N.B. Corporation; Hermitage (Mercer County); On-site; USD 40,000 - 50,000; Full time

Job summary

F.N.B. Corporation is seeking a Deposit Operations Representative to support the deposit operations function, coordinating work within the unit and with other departments. You will respond to inquiries, train others, and assist with administrative tasks under supervision.

The role involves handling various processing tasks, ensuring accuracy, and delivering high levels of service to branches and customers in a fast-paced environment.

Qualifications

• Minimum education of High School diploma or GED.
• 1 year of experience preferred.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Perform multiple processing tasks such as non-posts, stop payments, verifications, return items, overdraft services, editing and maintenance.
• Respond to inquiries from customers and bank personnel within policy
• Provide high level of customer service to branches, departments and customers.
• Verify data before and after bank mergers or projects and assist with related tasks.
• Edit and maintain deposit accounts using system maintenance reports.
• Support end-of-year tax reporting tasks and assist supervisor with administrative duties.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Analytical skills

Multi-tasking

Basic PC skills

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:

4140 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

Position Title: Deposit Operations Representative
Business Unit: Operations
Reports To: Varies Based on Assignment

Position Overview:
This position is primarily responsible for performing various duties to support the deposit operations function, coordinating work within the unit or department, as well as with other departments and units, reporting pertinent information to the immediate supervisor, responding to inquiries or requests for information, providing guidance and on-the-job training to other Deposit Operations Representatives and assisting the immediate supervisor with administrative tasks to support department and unit operations.

Primary Responsibilities:
Performs multiple processing tasks such as non-posts, stop payments, verifications, return items, Overdraft Services, editing, maintenance, end of year reporting research, NSF decisioning and monitoring, charge off processing, CD/IRA processing and various other functions as assigned.
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy.
Serves branches, various departments and customers in a friendly and courteous manner providing the highest level of customer service.
Verifies data before and after Bank mergers/Bank initiated projects and assists with other tasks concerning mergers/projects as assigned.
Performs various edits and/or maintenance on deposit accounts on the system and uses system maintenance reports to verify that edits and/or maintenance was done correctly.
Assists in the end-of-year tax reporting tasks by entering corrections and maintaining files and other duties related to the end-of-year project.
Assists the immediate supervisor with various administrative tasks to support department and unit operations, as directed.
Performs multiple tasks, duties and jobs throughout the division, department or unit in a way that permits the Deposit Operations Representative to be assigned to various activities depending upon the characteristics and volume of the work.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education:
High School or GED

Minimum Years Experience:
1

Special Skills:
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to work and multi-task in a fast paced environment
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level

Special Licenses and Certificates:
N/A

Physical Requirements:
N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.