Deposit Operations Pro: RTP/ACH & Wire Payments

Quorum Federal Credit Union; New York, Northern (NY, KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off (PTO)

Wellness stipend

Pet benefits

Job summary

Quorum Federal Credit Union, a technology-driven financial institution in Purchase, NY, is seeking a Deposit Operations Associate. You will support day-to-day deposit and payment operations including RTP, ACH, wire transfers, and reconciliations, ensuring accuracy and regulatory compliance.

The ideal candidate has hands-on experience in back-office banking, strong analytical skills, and the ability to learn quickly.

Qualifications

• Bachelor's degree or two years of experience in deposit operations, ACH processing, wire transfers, payment operations, disputes, or related back-office banking or credit union functions.
• Notary Public commission preferred; Quorum will support the notary commissioning process if required.
• Exposure to process automation, AI-enabled operational tools, or robotic process automation (RPA) technologies is preferred but not required.
• Excellent problem-solving, organizational, analytical, verbal and written communication skills; able to multi-task.

Responsibilities

• Performs ACH, wire transfer, RTP, deposit, and related payment processing activities including transaction posting, account maintenance, exception resolution, payment investigations, transaction research, and dispute processing.
• Accountable for assigned processes and accurately completing these functions within SLAs.
• Monitors activity, validates data using reports and logs, and escalates issues as needed.
• Identifies and recommends process improvements to enhance efficiency, controls, service quality, and risk management.

Skills

ACH processing

Wire transfers

RTP processing

Dispute management

Reconciliations

Account maintenance

Notary commission

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Quorum Federal Credit Union, a technology-driven financial institution in Purchase, NY, is seeking a Deposit Operations Associate. You will support day-to-day deposit and payment operations including RTP, ACH, wire transfers, and reconciliations, ensuring accuracy and regulatory compliance.

The ideal candidate has hands-on experience in back-office banking, strong analytical skills, and the ability to learn quickly.