Deposit Operations Associate

Metropolitan Commercial Bank; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

A leading commercial bank in New York is seeking a Deposit Operations Associate. This role involves transaction control, reconciliation, and reporting, requiring at least 3 years of banking experience. The ideal candidate will possess strong organizational and communication skills, with a preference for a bachelor's degree in banking or finance.

Qualifications

• At least 3 years banking experience, particularly in direct-contact customer services.
• Prefer bachelor's degree or equivalent work experience.
• Familiar with forgeries & fraud claims.

Responsibilities

• Manage ticketing system and cases for Deposit Operations.
• Process OD’s daily send return totals to Fiserv.
• Review customer signatures over threshold via signature verification portal.

Skills

Customer service

Problem-solving

Organizational skills

Communication skills

Education

Bachelor's degree or equivalent work experience in banking or finance

Job description

Metropolitan Commercial Bank (the “Bank”) is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.

Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.

Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

Position Summary:

The Deposit Operations Associate will perform a variety of integral tasks within the Operations Department, focused primarily on transaction control, reconciliation and reporting.

Essential duties and responsibilities:

• Manage ticketing system and cases for Deposit Operations
• Cash letter adjustments and exception resolution
• Unposted transaction review and resolution
• Review customer signatures over threshold via signature verification portal
• Process OD’s daily send return totals to Fiserv
• Remittance of IOLA funds Quarterly
• Account maintenance
• Review & process reclamations; send emails to the nursing homes and follow-up
• Process dormant account reports to states as required.
• Manage Institutional/Wholesale Certificates of Deposit
• Aide in Reconciliation of GL accounts
• Process incoming return checks
• Input & release wires daily for Bankruptcy clients and DACA’s

Required knowledge, skills and experience:

• At least 3 years banking experience, particularly in direct-contact customer services and related products/procedures experience and knowledge.
• Prefer bachelor’s degree or equivalent work experience in the field of banking or finance.
• Working knowledge and understanding of federal/state laws regarding bank operations
• Must be familiar with forgeries & fraud claims
• Ability to operate banking software and other general office equipment.
• Able to work with minimal direction, demonstrate proactive problem-solving ability, deal with time pressures and changing priorities.
• Strong organizational, verbal, and written communication skills.

Potential Salary: $70,000 - $75,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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