Deposit Operations Analyst I

Paycom; Henderson (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Paycom in Henderson, TX, seeks a detail-oriented Deposit Operations professional to support daily processing, reporting, and regulatory adherence. You will monitor emails, perform routine account maintenance, print and mail checks, and coordinate wire verifications with internal teams.

The role emphasizes accuracy, confidentiality, and the ability to work both independently and within a team in a fast-paced environment. Prior banking or operations exposure is helpful.

Qualifications

• High School Diploma or equivalent.
• Prior banking, operations, administrative, or customer service experience preferred.
• Familiarity with Microsoft Office and general office equipment.

Responsibilities

• Monitor the Deposit Operations group email and route requests.
• Work the daily Closed Account Report and maintain accounts.
• Print, organize, and distribute daily operational reports.
• Print and mail daily charged-back checks and notices.
• Complete wire callback verifications and document results.
• Notify relevant departments of loan payment chargebacks.
• Assist with monthly reports and maintain records.

Skills

Attention to detail

Procedural compliance

Organizational skills

Time management

Verbal and written communication

Confidentiality

Teamwork

Independent work

Education

High School Diploma

Tools

Microsoft Office

Office equipment (printers/scanners)

Core processing systems

Job description

Education/Qualifications:High School Diploma (or GED or High School Equivalence Certificate)Prior banking, operations, administrative, or customer service experience preferred, but not required.Familiarity with Microsoft Office applications, email, printers, scanners, and general office equipment.Ability and willingness to learn core processing systems, deposit operations procedures, wire processes, and regulatory requirements.Skills and Abilities:Strong attention to detail and commitment to accuracy.Ability to follow written procedures, complete routine tasks consistently, and meet daily deadlines.Good organizational and time management skills with the ability to manage multiple requests.Effective verbal and written communication skills.Ability to identify incomplete or unusual items and promptly escalate them to the appropriate team member or manager.Ability to work independently on assigned duties while contributing to a team environment.Ability to maintain confidentiality and safeguard sensitive customer and Bank information.Dependable attendance and the ability to work in a fast-paced, deadline-driven environment.Daily ResponsibilitiesMonitor the Deposit Operations group email throughout the day, acknowledge and communicate requests, route items to the appropriate team member, and follow up on outstanding requests as directed.Work the daily Closed Account Report, complete routine account review and maintenance, and escalate exceptions or unresolved items.Print, organize, and distribute assigned daily operational reports to the appropriate departments or employees.Complete basic account maintenance in accordance with established procedures and required authorization.Print and mail daily charged-back checks and related customer notices.Complete required wire callback verification procedures and document completion in accordance with Bank procedures.Send wire confirmations to customers or internal recipients through approved delivery methods.Print and distribute daily Notification of Change (NOC) notices and route items for required follow-up or account maintenance.Notify the Loan and Real Estate departments of loan payment chargebacks and provide the available supporting information.Confirm completion of the daily NSF process and contact account officers or the corresponding administrative assistants when follow-up or a decision is needed.Assist with the creation, review, printing, and distribution of assigned monthly reports.Maintain accurate records and supporting documentation for completed tasks, reports, callbacks, notices, and correspondence.Research routine questions and operational exceptions using established procedures and escalate more complex items as needed.Provide courteous and timely operational support to branch personnel, account officers, administrative assistants, and other internal departments.Assist with departmental filing, scanning, mailing, report retention, and other routine administrative duties.Cross-train on additional Deposit Operations functions and provide backup support as assigned.Adhere to all Bank policies, procedures, security requirements, confidentiality standards, and applicable regulatory guidelines.Perform other related duties and assist with departmental projects as assigned by the Deposit Operations Manager.Relationships and ReportingReports directly to the Deposit Operations Manager.Receives training, guidance, and backup support from experienced Deposit Operations staff.Works closely with Retail Banking, Treasury Management, Compliance, Information Technology, Accounting, and other operational departments.Provides routine operational support to internal customers and escalates complex matters appropriately.